Map
Detailed Information
- Place Types Atm
- Address 1005 Douglas Pike, Smithfield, RI 02917, USA
- Coordinate 41.9182456,-71.5202001
- Website https://www.navigantcu.org/
- Rating 3
- Compound Code WF9H+7W Smithfield, RI, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Reviews
The best place I have ever worked for, period. You are are valued and treated with respect/ dignity, unlike some of those big banks out there.
I just called Smithfield Navigant and spoke to Juan today. I made a transaction on December 31on my debit card. I made the necessary transactions during the timeframe I needed to for the rewards checking. Juan refused to deduct the atm fee. He claims the transaction didn't clear. Considering the following day was a Friday which was a holiday, then the weekend, this is not my fault. I don't appreciate being treated like I'm bothering you once again. I have my money in your bank because it's tied up. It's appalling that I'm going thru this again. Talking to the employees and then supervisor (Juan) wasn't a pleasant experience. Someone saying sorry over and over is unprofessional. I made the transaction during the month's timeframe.
Love Navigant! Over ten years plus, Jeff Cascione has gone above and beyond on my Residential, Commercial, Land, and New Construction purchases. Extremely helpful during the purchase process. The checking and savings can’t be beat as well. Low rates and minimal fees. I’ve dealt with almost all big banks over the years. Navigant blows them away for all banking needs in Rhode Island.
I got a notice saying that there was an inquire on my Credit report. I looked it up and sure enough Navigant Credit Union was staring me in the face. I contacted Navigant and they told me they dont have any record, when I provided them with a copy of the piece of the report that stated that it was indeed a hard pull they told me they only did it because it was authorized. I never authorized this pull and asked them to remove it..... the refused and insisted it was not them even after proof was provided. see attached pic for further proof. I will be visiting my local court this week.nnUPDATE!!! (5/23/2017) Navigant Credit union states that they have located the source of the issue, however they have done nothing with the knowledge to fix the issue. Navigant Credit Union continues to violation federal and state law on pulling peoples credit report (Hard Pull) without authorization.
This is the worst credit union I've ever known they dry you up to burn you. When you ask why there are new charges the explanation is incomprehensible and also the payment online or using the app is poor cuz always verify that they receive the payment because it is always a headache.I’m crazy that I spend at least 6 mos to get another reliable and realible bank.
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