Auto Service Auto Body

So I had gotten into an accident about a month ago somebody had backed up into my car and after searching high and low for a good place to bring it to get fixed I stumbled upon this place, brought my car in the process with insurance was simple and easy and they tossed me into a rental car that day and I was on my way, 2 and a half weeks later I pick up my car drop the rental off. Upon one of the workers inspection of the rental vehicle they stated they only saw damages on the roof of the car which of I was unaware of, I took just as good of care to that rental as I would my own vehicle I’m a big car guy. Needless to say they told me they had to contact my insurance for the damages, while at the shop a worker was on the phone with my insurance company stating to them they only found damages on the roof of the car THEY LOOKED ALL AROUND THE CAR AND FULLY INSPECTED IT WHILE I WAS OUT THERE WITH THEM!!!! EVEN HAD 2 OTHER PEOPLE LOOK AT THE VEHICLE and not one said anything about scratches anywhere else but the roof. fast forward to about a week and a half later I get a call from my insurance company and they tell me this place claimed for damages all around the vehicle behind my back when they had me sign an insurance agreement stating they were only going to file for damages to the roof. Now this is costing my insurance company over $5k worth of damage. Put my age into effect and it almost seems like they’re just trying to get a free paint job off me for their vehicle. I’m absolutely appalled by their service and will never return, they had told me over the phone oh we would feel better if you came in and saw the vehicle and the pictures as if that will do anything... I know for sure it doesn’t cost over $5k for some scratches but these places get to do whatever they please as long as it’s for the money. Between fixing my car and now the rental they made over $10k off insurance company’s just from me going there. I will definitely not be recommending this place to anybody. Terrible place to go

Upon the recommendation of family I brought my well loved Nissan Sentra to Auto Service Auto Body after (embarrassingly) backing into a parking lot railing.nBeginning with Customer Service, Giselle was more like an experienced concierge: explaining the process, helping with my insurance company, arranging for a rental car.nBill appraised what repairs were needed, answering questions, explaining the whys, wherefores, and the time-line.nThe quality of service and of the repairs to my Nissan was excellent; I could not be more pleased.

I have never used this business before however my wife was in a terrible accident and their affiliate company blue sun towed the car from the scene. Anthony made the entire process very simple and even moved the car out from in between other cars so I could empty it of my belongings. He also stuck up for me with my insurance company when they tried to take advantage of me. These guys here know the insurance laws. They also got my wife into one of their rentals way sooner than the insurance company could. They are honest people and seem to really care. I would trust my vehicle any time with this place.

I would highly recommend this shop if you're a millionaire. Did vehicle inspection, and didn't realize until later that the guy charged me removing the license plate frame for $11 without my consent. What the hell are you doing? Wow!!! Very good approach to earn the business.

Scam artists!nYour response is laughable and a total lie...I have reported you to the BBB as well as the RI attorney general. There is no plow business. Your client was a life long friend of my husband whom he was helping out. There was no exchange of money. A minor accident occured (we have pictures) not even close to $11,000 of damage. You're a joke