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Ellen Carr (03/30/2021)
John has been doing my taxes for many years. I can't say enough good about him, he has helped me over the years. He is an honest, trustworthy, dedicated man who I would recommend to anyone.
Alison A. King (08/28/2020)
Walt has been doing my taxes for 18 years. My ex-husband's family has been going to Smith's for longer than that. He is able to manage my Federal, RI, and MA forms easily and answers any questions that I have. He's also great guy to talk to. I recommend Smith's to all of my RI friends.
Leora Elkins (04/17/2018)
If I could give ZERO stars I would. I met with Dave Smith over a month ago (early to mid March 2018) to have very simple taxes done and was specifically informed my taxes were e-filed and I would get my refund within a few weeks.nnBy my OWN fault I then realized I didn't fully review the forms and my daughter's last name was filed incorrectly. Any attempt to get a hold of him failed miserably - a few responses saying he would have his receptionist contact me, or an email to call him, but nothing beyond that when I tried more.nnBUT => come to find out he never filed my taxes after all! After not receiving any confirmation from the IRS or state agencies that they had received anything from me I decided to look it and big shocker -> low and behold -> NOTHING!nnAfter sending him an email, requesting a refund, with an IRS transcript to show they had no record of my taxes - telling him I would be filing them on my own, he claimed he sent them in on April 7th with my daughter's correct last name???? Without my authorization????? A month after we met????nnSAVE YOUR TIME AND MONEY -> please, do not ever do business with this company. They cannot be trusted, they are not reliable. Never thought I would say this but I would prefer H&R Block over this company.
Nick Mowry (03/21/2018)
If i could rate less than 1 star I would. My taxes were screwed up by a new person the first time around. I really didn't mind. It happens. But after the fact, I tried getting in touch with the owner, David, who said he would take care of the situation. If taking care of the situation meant completely ignoring my phone calls, emails and shrugging me off as a customer AFTER I had already paid for their service then he did an amazing job. I will never step foot in that place ever again. I recommend to anyone don't EVER use smith tax service. The only nice thing about that place were the employees.
Mindy Carroll (01/21/2019)
John has been doing my taxes for several years. Never had any issues. Highly recommended
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