Premier Gymnastics and Cheer Academy

We paid a $50 registration fee plus $88 per month for my daughter to take some tumbling classes at Premier. While she enjoyed the first few classes, all of her friends withdrew citing unprofessional behavior by the instructor. Then, Premier cancelled two days of classes due to a COVID case one week and again the following week. First, Premier said that only an opportunity for a make-up will be given. Unfortunately, with my daughter's other activities, we have no other days during the week for make-ups. Then, Premier said they will credit for one of the missed classes. However, we then decided that with all the COVID cases at Premier by their gymnastics team, that it makes sense to withdraw. At that point, Premier already charged us for the entire month of November (in advance). I reached out asking for a refund, as my daughter was not going to attend a single class in November. Premier responded that we will be given credit towards future classes, but that no refund will be issued and that under the terms that we agreed to, they do not owe us either a credit or a refund, so already being generous by offering the credit. It is very unfortunate that Premier is hiding behind their terms to unfairly treat their customers. So, BEWARE OF WHAT YOU ARE AGREEING TO WHEN JOINING and be prepared to be taken advantage of.

I love this gym. The staff has been fantastic throughout the many years of my patronage. The woman (Diane) at the front desk is always a bright spot to our visit. They have the softest and cleanest mats in town and make tumbling easy!

Very clean and professional facility! Such an amazing and friendly staff as well. I love this gym!

I took tumbling classes for a full year hoping to be able to do some basic tricks. Every 2 weeks our instructor would disappear and we’d have get a new one and sometimes no one would even show up and it would take the gym half our time to find someone available to teach us. The gym was always full so they had to squish us in a corner most of the time. Towards the end of the year again our instructor didn’t show up again and so we got one of the professional tumbling teachers. He asked where we were at and I told him how this whole year we learned absolutely nothing and he apologized on behalf of the gym. He said some of these tricks we should have been able to learn in about a month and it was truly disgusting what the gym did. In just ONE session with this better teacher I almost had my backhand spring. Even though I was excited about that, after what the teacher said I simply refused to give the gym any more of my money. They were so inconsiderate of our class and I believe they should have just cancelled it altogether instead of string us along when we had no room and no instructor.

The lady in the in the front desk nice lady teachers nice in two years my daughter has moved up to intermediate which is a step up from beginners one day a week is not enough for a kid to learn anything that's why she is still in the beginning level. It make you feel as gymnastics is a waist if money, business the way it is set up very unprofessional. I went on a Christmas vacation and they removed my daughter from her class not showing any consideration that it was during the holiday and that people can be away I think it was wrong, and they picked money over a student. It's ok I'll take my business else where to a school that has compassion and and cares about the student. I don't reccomend the school to anyone it Is a waist if money.