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University Federal Credit Union
University Federal Credit Union
University Federal Credit Union
University Federal Credit Union
University Federal Credit Union
Reviews
Sterling Ackerman (04/17/2020)
Great credit union and branch. I've been a member for years and done many loans with them and they have been exceptional to deal with.
tim tukuafu (05/13/2020)
If I could give them a zero I would have. I will keep my account with them but will no longer service this branch. Totally unprofessional to have a TIME-SENSITIVE WIRE over 10K totally forgotten. After numerous times explaining yesterday morning to the teller that I need to have confirmation on this wire yesterday. She told me that latest it would be wired is by 3pm and she would call and confirm that it was sent. Waited all day still nothing....today I have to wait to call at 8 a.m. only to find out the branch opens at 9 a.m. Jordan(I believe) explains that she will look into it 2 hours later she finally calls back because (according to her they are slammed) I asked numerous times to speak with Branch manager Chelsea to no avail. She tells me that unfortunately the teller yesterday forgot to send it but that it is now sent. I tell her that is very unproffessional and terrible she agrees and tell me the branch manager will contact me. AWESOME meanwhile I'll pay the late fee for my 10K wire that was forgotten. Great Job Draper Branch!!!
Summer 9000 (12/10/2019)
Literally always deposit checks every month, the one time I go to a different location suddenly is against the rules and I'm a criminal. Lmao. Boss needs to learn to check the account history better for deposits and for actual fraudsters. I would've been in jail a long time ago considering I also work for a bank 😂🙌
Thomas Wright (09/25/2019)
By far, one of the absolutely worst banking/credit union institutions i have ever dealt with. And I've been through a Wells Fargo membership. I hope you can appreciate the gravity of that statement. Ok David. I've submitted a more rounded explanation of the issues I've faced while being a member. Let me know if you need further elucidation.
Miguel Perez (06/04/2020)
Chelsey Watson the branch manager is amazing
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