San Gennaro's Pizza

Great

Terrible, terrible service!nI ordered food in four separate occasions because it is so close to us.nThe first time was great. Delivery was fast and they got the order right.nThe second time, I ordered food at 4pm and after many many calls, it arrived to my house at 7:30pm the box was stone cold and soggy, dripping wet because it was sleeting that day and I guess the delivery guy was driving around town with the pizza on the hood of the car. I called to report the conditions of the delivery I received not one apology. The guy told me with a very rude attitude “do you want me to send another pizza?” I responded no. I want a refund. He told me he couldn’t do that that he can give me a free pizza for another day.nThe third time I called for my free pizza that they said they would give me and again it arrived 2+hrs late.nThe fourth time my husband called thinking that it would be different because a couple of months had passed by, this time the food arrived in one hr and a half but it was missing half of the order. My husband calls to tell the guy that the half of the order is missing and that we were charged for the entire order and the guys said “I will send you the other half when I can” He LITERALLY SAID THAT!nUnacceptable customer service. And their food is NOT GOOD AT ALL.nI don’t know the other locations, but the Dobbs Ferry one is not the place to order your food from.

Wow best boneless wings I’ve had in a while! Fast and friendly delivery. Huge portions. Also, nacho fries are out of this world. Great value/prices for what you get.

Pizza and appetizer came at room temperature. Lately my deliveries have been bad

Pizza made fresh right there within 15 minutes, good pizza, good price