UScellular

Came here to purchase phones for the non-profit I work for. Les is one of the most professional, kind and outgoing customer service reps that I have ever experienced. This place rocks! Thank you Les!!!

Store is very clean and requires masks. Service was prompt and they did a good job of managing customer distances

Worst customer service centers are in Kearney in North Platte Nebraska they always seem to be in a rush and not helpful but willing to push you onto others without resolving your issue and rude and I've also had the same problem not even being acknowledged in these stores go to Grand island they are a lot nicer bought a Galaxy S10 plus had nothing but problems with it call the t Tech 2 line found that there was something wrong with the phone had to drive an hour all the way back to get nothing but a hassle out of the employer did not even no I was on the phone with a level Tech to agent listening to the wholeI had to hand her the phone after dealing with it for probably 20 to 25 minutesbefore I had told her the level tattoo aging was on the phoneand she seen it right in the notations and ignored the fact that it was deemed a bad phone to send it back to US Cellular and get your money back or a different and said that the phone was defected she trying to charge me the 30% restocking fee and I had to level Tech 2 person on the phone with me the whole time and he heard how I was being treated in reported the agent that was working at US Cellular in Kearney and then when I wanted my money back they said they didn't have it they would have to send it in a check I had to wait 2 weeks to get my $1,050 back worst customer service I've ever dealt with the only reason why I stay with you as cellular because the service is better and reaches further in the country so if you live in the Grand island area I suggest you visit them they are very nice understandable people willing to help you in any way

Les was so funny and super helpful! What great customer service.

Taylor is always a delight!