Schmidt-Rogers Management, LLC

If I could rate 0 stars I would. I have never left a public review before, but clearly I feel very strongly about this. The entire process of renting from Schmidt Rogers has been extremely frustrating. I have rented through several property management companies over the last five years, and never had a renting experience as poor as mine with Schmidt Rogers.nnWe moved in with the impression that we would be able to park our vehicles in the garage on the premises. Upon moving in, we quickly realized that would not be possible due to the amount of stuff on our side of the shared garage that had never been cleaned out from previous tenants. We voiced these concerns to Schmidt Rogers, but nothing ever became of it. For the entire time we lived there, we were not able to park in the garage we were paying for.nnBefore we moved in, we were also under the impression it was a smoke free property. There seemed to be little to no enforcement of this policy, as the neighbors smoked so much, there were many times we could not even open our windows. In addition, everything we were able to fit in the small space we did have in the garage was ruined because the smell.nnAt one point, our water was so bad, our water filter could not even filter it. Without being too graphic, our water looked like urine the vast majority of our time there. When we voiced these concerns to Schmidt Rogers, we were told our neighbors were the ones who were in charge of the softener and they would talk to our neighbors about keeping up with the salt. Again, nothing happened and our water continued to be unusable, ruining our clothing, dishes, toilets, and sinks.nnSeveral major appliances broke during our stay. There was little to no urgency in fixing these issues, and we were often left for days at a time with broken appliances and twice, a flooded kitchen. Thank goodness for my roommate’s fiancé, who often resolved to fixing these issues himself, including purchasing the needed materials to fix said issues.nnAnother problematic situation that arose during our time was the issue of the security deposit. Upon moving in, my roommate and I paid the security deposit and all other fees in full. To our surprise, when we reached out about possibly breaking our lease due to personal reasons, we were informed that we had not paid all of the move-in costs. We thought that was very strange but assumed that it was a mistake on our part and wrote a check for several hundred dollars. Days later, we were told that it was a mistake on their part and we did not owe them anything. While they destroyed the check and refunded us the money, the carelessness and disorganization of the office was and is very concerning.nnAs I mentioned before, unfortunately my roommate and I had to break our lease early. We began that process and were approved to search for someone to take over our lease. I had over 200 people contact me about taking over the lease. Many of those individuals needed more information than I had and had questions I could not answer. On several occasions, interested parties would share that they were unable to get through to anyone at Schmidt Rogers to help them. In other cases, potential tenants were waiting to hear back for several days, even weeks, and as a result, moved on to other housing options. Over and over again, the lack of timely communication lost us tenants and caused immense frustration for everyone involved, not to mention 3 months of rent we had to pay for when the space sat empty due to the lack of communication by Schmidt Rogers.nnWe were promised our security deposit back within one month of finding a new tenant, we are a few days away from that deadline and of course, we have not received it.nnIt’s unfortunate there are not more options for renters in TC. If you can help it, don’t rent from Schmidt Rogers.

Great people who do a great job managing rentals, apartments, and vacation rentals.

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