Macey's

What outstanding customer service! I ordered online through the website and had a minor problem with my order. The store was very gracious and not only fixed the issue quickly and with aplomb, but they overcompensated us for our trouble of having to return to the store with fresh cookies and a giftcard! That kind of personal assistance, attention to detail and caring can really only be found in a local family-owned store. I loved shopping at my local Macey's grocery store before, but I'm definitely now a lifelong customer.

I had issues with the online system to place my pick up order. I called and got ahold of someone that helped me right away. They took as much time as was needed for me to go through each individual item with them again to fix them. I also love how it’s quick to place orders for a few hours later and they text about items being out of stock or replacements!

One word, Kong Cone! Get one. Also cheap sushi on Thursdays. And a good selection of curated craft root beer. They also have groceries and some of the nicest employees.

The grocery pick up was quick and the employees were friendly! I was contacted if they didn’t have a certain item and was able to make changes to my order accordingly.

So, I like doing my online grocery shopping at this Macey's in Draper. The employees are super friendly and they are really quick. My order is always correct. If they are missing any items, they let me know and make sure they don't charge that to my card. Definitely will be coming back.