Home United States Utah Cyprus Credit Union

Cyprus Credit Union

2769 S 5600 W, West Valley City, UT 84120, USA

+1 801-260-7600

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Detailed Information

Place Types Atm
Address 2769 S 5600 W, West Valley City, UT 84120, USA
Coordinate 40.7098798,-112.02441
Website http://www.cypruscu.com/
Rating 3.4
Compound Code PX5G+X6 West Valley City, UT, U

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Reviews

Heather Honaker (10/16/2020)

We recently got an auto loan with Cyprus. I am highly dissatisfied with how difficult it is to manage our loan and even make payments. The people I have spoken with have been friendly, but beware getting a loan with them if you like the convenience of online payments or, heaven forbid, want to make an extra payment or pay your loan off faster. Look elsewhere.

Yamila Sosa Sosa (03/11/2020)

Terrible experience. The first time I went around 10 and waited 30 minutes to open an account. I left assuming they had a lot going on and not enough personal. I went once more today at 11:40 and I waited 50 minutes! There was the drive-thru teller that was very kind and told me I was going to be helped soon. On the other hand the guy that was going to help me didn’t even bother in acknowledging me. He just took his time. When I opened an account or did any transaction in my other bank I’ve NEVER waited more then 10 minutes to be helped. It’s just unbelievable! I recommend if you value your time don’t even bother heading to this location. It’s a complete waste of time!

Papalii Junior (07/13/2019)

I am just so grateful for Manager Megan Wallace. She has been a great friend and manager at the Credit Union. Megan will go out of her way to make sure our business and our personal accounts are taken care of when we run into problems. Megan gets back to us immediately and resolves our issues. She lives the saying "the customer is always right", "go above and beyond for the customer". Megan is fair, she is very honest and straight forward. We love her. This branch has the friendly and eager to help tellers, and love the assistant branch managers as well!! Thank you Cyprus for having great managers and employee's!!

Anne Marie Wright (04/15/2020)

Super Slow Drive Thru! I have complained for 3* years in person about the lack of greeting and the wait of up to 5 true mins to even be acknowledged. Prior to covid they had 1 girl working and she sadly lacked training of How to Greet or Welcome as well as When to greet. Now with the long waits with covid, the car slide in 2 at a time and she helps the cars behind before helping me...which she did in the other lane as well. Causing the cars behind to have to wait while finished for the car on front to even be helped. It’s pure chaos! The man that works the drive thru is professional. Please please please consider him as full time drive thru. Going to Cyrus on 5600 west is to there with the stress and dislike of going to DMV. Please Train Her.

nathan greenberg (03/08/2019)

Sabah Josephs and Jared Pamas helped me out a lot with my vehicle loan, I really enjoyed working with them. I will come back again and refer them more business, thank you.

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