Map
Detailed Information
- Place Types Atm
- Address 3578 W 4700 S, West Valley City, UT 84118, USA
- Coordinate 40.6681056,-111.9764708
- Website http://www.cypruscu.com/
- Rating 2.8
- Compound Code M29F+6C West Valley City, UT, U
Photos
Reviews
DO NOT go to this credit union for a mortgage loan or any loan at that.The customer service is horrible. No one calls you back or emails you back. When you ask about information on different types of loans they tell you they will call you back and they don’t. They keep pulling your credit even after the 30 day period and after you tell them to stop. Definitely WOULDN'T recommend!!!! Wasted my time with them.
Came to the branch to make a deposit in my friends account. I asked for a deposit slip and was told that I would have to order deposit slips. I told them that im making a one time deposit in my friends account so is there a blank deposit slip i could fill out. After 10 minutes he came back and said well you can order deposit slips AGAIN and I asked him AGAIN for just a blank deposit slip. He then said they didn't have them.i ended up just writing the information on a piece of paper and sent that in with the money. After sending in the deposit Ryan came back on the intercom and stated again that deposit slips need to be ordered.
Everyone at Cypress Credit Union is friendly, courteous and willing to help me. I have my car financed with Cypress, and almost paid off. Thanks Cypress Credit Union.
Jimmy has been awesome helping me set up my loan on my house! I had to go out of the country in the middle of it and he was quick to respond to emails, answer questions, and organize the appraisal. I definitely recommend him. He has made the entire process easy.
This branch is soooooooo slow! Every visit is longer than 20 min.
This drive thru is the WORST.
This happens to be the only branch in the direction I'm going today. That is the only reason I ever stop here. No greeting whatsoever. When I pressed the call button, the response was short and sweet...
'Do you have a question?'
That was it.
Poor customer service
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