Five Star Credit Union

This ud83cudfe6 offers more than just checking and saving accounts. They offer different types of loans, refinancing at much lower interest rates than other financial companies.

The staff is knowledgeable, helpful, friendly, professional, and kind. Thank You Five Star Credit Union

Friendly people

I opened my account at five star in 2016 after moving back to Eufaula Alabama. It was recommended to me by a close friend who along with himself his whole family are long time members. From the moment I stepped in the Eufaula Alabama branch the first thing I noticed was the branch was very clean and well organized. The next thing I noticed was that all of the employees were very professional and worked as a team with the common goal service to each and every customer. I even noticed that when there was no one at the drive thru the employees came in the main area to help the other tellers My wait was less than three minutes before I was ushered into an office where I was thoroughly enjoyed the process and very well educated on all of my options. Every time since I have opened my account I have never been dissatisfied with my service. I have used the online banking, drive thru, night deposit, automated system, phone service to branch to speak with someone, going into branch to dispute resolution and when my account was in negative due to a double charging from another source. They printed off copies of my account. They also introduced me to a repayment over draft plan. They also completely refunded over draft fees and double charges with no hassle. And they also referred me to the dispute resolution office for some things they couldn't do they also referred me to main branch for further assistance. They have also have informed me of certain privileges that comes with membership. That I would have never been aware of if they hadn't taken the time to show me.

Excellent service with Tina, thank you