Home Services at The Home Depot

Thank you so much for holding curtains for me another store searched for the items. I truly appreciate that kindness.

I'm a regular to this Home Depot, and believe that they are consistently less expensive than Lowe's. The employees are nice, the only hiccup that I've experienced is when I purchased solid core doors to replace my interior doors, I waited more than three months for The Home Depot and their vendor to finally get close enough to the product I originally purchased before I just settled with a different interior door. There were a lot of details to this poor experience, I will spare you, but needless to say, I am hesitant to purchase another home installation product from them.

I went to this HD for their At Home Services for a window replacement. I have had good experiences at this store.nnHello.nnI had a window replaced with a new Simenton vinyl window. I believe out of all the windows I have seen this is the best one , looks great and happy with the materials it is made with and the features the window has. Plus advertised life time warranty. hope i never have to use the warranty. Product I would rate 5 STARS. Install Supervisor TIM get the 2 stars.nnI watched the whole install of the window.nnThe room the window went in, was just remodeled and has not been lived in or have furniture. the walls are all fresh no crack of damage of any kind. the h in the five months it has been re modeled. The house was built in 1983.nnNot to go through all the detail, the part which i wish i would have videoed was the removal of the old window. One of the installers used a hammer at full force to break out the middle window frame, and then a crow bar to remove the bottom frame and top. No problem with the tools. However the bottom bricks came loose. Neither installer said a word until I did and asked if they would of told me out of there own will. The lead installer told me not unless i Asked them. I was told the window will hold them in. How if the mortar has been broken loose?nnThen came out the chisel for the excess mortar.nnNow when i went to put the blind back up there was a crack on the left corner drywall above the window and one at the right bottom corner.nnI call the Install supervisor and told him what happened, tells me to send pictures. Blames the recent rain and that my foundation has moved and that five other window installers will tell me the same thing. Argued with me that he been doing this a long time and no damage has ever occurred like what I described.nnI ask him if he is going to repair the damage. He tells me NO! That Im now Home Depot's problem.nnNo attempt to even resolve this . However Tim the install Supervisor will forward to right people i have had problems with the rain. How?nnBlame the rain and my foundation. I did not know this Intall. Sup was an engineer on structures.nnI do have before pictures of the old window and new drywall remodel, I will show At-home services.nnLessoned learned. To photograph before and after , the day of the install.

They are very attentive