Little Caesars Pizza

So this is my first time leaving a one star review.nnI ordered pizza for my class on a Tuesday, actually going to the physical location, looked at the cashier in the eye, and asked if it was alright to order in advance or if I needed to do something else. She said yes, I made my order, paid for it right then and there, got my receipt (even ordered wings to-go on a separate order) and walked out the door.nnTHURSDAY rolls around, the day of the pick-up two days later, I walk in at 10:55, expecting my order to be ready. Told them my name, they didn’t even have my name on their system. They kept asking if my name was Emily cause apparently she had the same order as me, and asked me AFTER showing my receipt if I ordered at ANOTHER location. And I almost went into Karen mode and was like “No guys, I ordered here in person, at this location, on a Tuesday, and paid for it, my name is even here.” They said they would have my order ready for me in 10 minutes.nn30 MINUTES go by, and people are walking in and out the door with orders. Lunch time is already over at my school by this point, they FINALLY give me my order, and the cashier that SAW my receipt, saw my proof of purchase, asked me to pay AGAIN. ud83dude43 This was like a $20 purchase, and I already paid for it on Tuesday. I showed my receipt once more, stating plainly, I paid for it, and the cashier looked at me and said “Well I hope I don’t get in trouble with my manager by giving you these pizzas.” I left my receipt with them and pretty much said “Sorry sir! Not my problem at this point!” And left with my order.nnI don’t know if the cashier I interacted with had a glitch typing in my info into the system that day I ordered, and I understand people have off days and things get messed up sometimes. But I had my second COVID-19 shot that morning and wasn’t feeling the greatest, had to miss work for that, and had to miss even MORE work picking up and waiting for pizzas. Plus, I had 16 little ones expecting to be fed, and some didn’t bring a lunch that day because they were expecting pizza and I was expecting a smooth transaction.nnNeedless to say, I wasn’t really happy with my experience at this location and I’m hesitant from ever ordering here again.

Really enjoyed the pizza here. Wanted a fresh extra pepperoni & cheese last minute the worker Ashly Was sweet about it. Will be back

Love this pizza ! Drive thru was quick less then 5 minutes to order and be on my way

Their pizza is really good. I usually call in and order with light sauce.

Leo is an awesome worker! I'm grateful for his commitment and service to the company. Thanks again for the wonderful service ud83dude00.