CVS

I called the cvs on depot st easton this morning and spoke with Alan the pharmacist around 10am,he told me both my prescriptions would be ready after 2pm,i went to the drive through around 4pm and i waited about a half hour on the right side of drive through, when i got to the window i gave my information and then was told there was only one script ready,i explained there was two i was told would be ready for pick up after 2pm,The woman with the red hair and glasses spoke with the female pharmacist and i was told to call my doctor and see if i can have my remaining script sent to a different pharmacy to be filled,i said no my doctor is gone for the day and i need it filled here,at that point i was rudely talked too being told they had customers to take care of like as if i wasn't one and theres nothing they can do i have to go and i was hung up on,not once was i told sorry for the inconvenience and will work to get it filled..Never in my life have i been talk too so rudely and hung up on.they are very unprofessional there at the pharmacy and everytime i go there now i see new people working that seem to have a hard time doing there job sufficiently and quick. I've been a long time customer but today treated like i wasn't a customer at all by a newby rude crude person that shouldn't be working with the public.the new pharmacist seemed to be having a hard time and there was only 5 people in line inside,but only a few outside at the drive through waiting because i had been in it for a long time only to be sent away. I will definitely be looking for a new pharmacy other then cvs after todays awful experience. You don't tell someone there scripts will be ready for pick up after 2pm and you go out of your way,wait in a three car lane that took almost a half hour to get to your turn and then be told we only have one script,don't know what to tell you,call your doctor and have your doctor call it in else where, told they have customers to wait on as if your not one and hung up on..They don't know what there doing there specially since they started doing covid 19 testing and newbys that don't work well with customers because there busy.I only give one star for the store manager who i ended up talking too and pulled me away from the pharmacy so the other customers wouldn't here how awful people get treated there but before he did that two customers i was talking too told me they have had bad customer service there too at the pharmacy more then once, the store manager worked in a professional manner to see what he could do unlike the pharmacist and woman working the window all though he obviously went by what the pharmacy told him which curtainly wasn't how rudely they treated me. This ain't the first time i was told my scripts would be ready or are ready for pick up and they weren't,its been multiple times and too wait in a three car lane for almost a half hour and there was no one in the next lane thats for covid,there was about 4 people in line when i went inside, they obviously don't know what there doing there as theres always someone new working there every month and have a hard time at it.this all took place yesterday but refreshed my review this morning. I am now waiting for the store manager to get back to me about today's pharmacist getting my script filled that was sent in by my doctor rwo days ago.will be back to post about that.just got off phone with store manager,He doesn't have a clue and I'll just leave it at that because he was nice to call me back. Definitely will be looking for a different pharmacy,ive had enough of the incompetents at the depot st cvs pharmacy.

It's a CVS, and it does that it's supposed to well! The pharmacy people are nice and helpful and if there is a long line at checkout, it usually moves quickly. I got my passport photo taken here and they did it quickly and well. Overall, a nice, clean, bright store.

Reading People Magazine instead of reading the room...Normally, the cashier's here are efficient and understand that customers want to give them money for their goods. Today, not the case. As I approached the checkout, I knew I was in trouble. The person in front of me had a basket full of items, fair enough. As she started to check out she is also going through her coupons and trying to mix and match, then questioning the cashier about what applies to what. Note as all of this is happening, the 2nd cashier (who closed her register) behind the counter is reading a People magazine and commenting to herself out loud how this one or that one still looks good. Meanwhile we are about 5 minutes into this person at the only open register now trying to use her debit card (which she had to try multiple times), but finally, she checks out, but wait for it, she now wants to purchase gift cards (3 of them all separate). We are now almost at the 8 minute mark...it was at that point I put my items on the counter by the register of Miss People magazine in a way that she would notice. She didn't even look up from her reading. It was at that point, I walked out. Lost business for CVS because they seem to not be able to train certain cashiers to understand gossip magazines do not take priority over paying customers waiting in line for 8 minutes. The happy ending is I wound up going to Shaw's across the street for some groceries and found the same items at a cheaper price!

I'm giving 5 stars to Chris M. who has the nicest manner when helping customers. Not use to this kind of service at CVS. He treated me like I was at the Dior counter at Nordstrom's. Helped me get my coupons from the not so friendly coupon machine, waited on me then rung me up at the register.

I recieved soda that was expired and tasted like chemicals