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Unique Outdoor

11320 Farm to Market Rd 529 Suite H, Houston, TX 77041, USA
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Detailed Information
Openning hours
  • Monday 6:30 AM – 4:00 PM
  • Tuesday 6:30 AM – 4:00 PM
  • Wednesday 6:30 AM – 4:00 PM
  • Thursday 6:30 AM – 4:00 PM
  • Friday 6:30 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed
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Unique Outdoor
Unique Outdoor
Unique Outdoor
Unique Outdoor
Unique Outdoor
Unique Outdoor
Unique Outdoor
Unique Outdoor
Unique Outdoor
Unique Outdoor
Reviews
Rob Lee (10/14/2020)
I have been a customer of Unique Outdoor for several years. Particularly in this challenging environment, i feel a glowing review is merited.n1. Their product works well.n2. They are highly responsive.n3. Their service technicians are:n- good at what they don- on time, polite, andn- practice all COVID prevention protocols (face masks, distancing).nnMost importantly, if there is a problem, they work efficiently and quickly to get it resolved.
Steph W. (02/02/2021)
COMMUNICATION:nDecided to keep business with them due to previous homeowner's relationship.nNot sure what's going on internally, but the customer service is failing. Call for quotes and service...leave messages, no response.nCall back leave message again...still a week later, no reply.nFinally get through to schedule site visit and finally get on their calendar. Day of visit, no show, no call.nGet them rescheduled to come back out, no call, just a pop up visit, did work and left. No communication AT ALL.ud83dude33nI truly understand Covid-19 has changed the course of norm, but communication is still key.nI may have to move on and disregard the ROR. Sure hate this, but my time is just as valuable and I should have to chase them for business and keep looking at my phone and door for site visits.
Jason Roy (08/05/2020)
Mark and his guys are second to none. Andrew has been absolutely phenomenal in every way.. Hands down the best customer service I have ever received. The quality of work is great!! Highly recommend Mark and his team!!!
Zac Ridner (07/10/2020)
The team at Unique Outdoor provided a great price & product. The mosquito system works great. Very please with team of technicians.
Alex Rodriguez (12/21/2017)
This review is long overdue, but I wanted to share my experience not only with the install, but also with the longevity of the product. When I initially spoke with Greg about my vision for the lighting layout, he was able to offer suggestions that complimented my design much more effectively. Unique Outdoor were also able to complete the installation within a 2 week window of our initial consultation. The installation crew arrived on time, were polite and very quick with the install. The only complaint I have was that they did not go over how to make adjustments on the controls for the lighting system. It was not a huge issue as I was able to find a manual online to help guide me. It has been almost a year since the installation and I have not had any problems with the lights. If you are thinking about doing landscape lighting, definitely give them a call. Their team is knowledgeable and offer fair prices.
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