Owens Building LLC

I called these guys to get an estimate on some repairs on a house I was considering purchasing. Since there was no guarantee that I would eventually purchase the house, Mr. Owens stated that it would cost $75 for him to stop by the house and provide a written estimate. I certainly don't mind compensating someone for their time, and thought this was reasonable for a good faith estimate. Mr. Owens and I met on a Friday and discussed several projects. He was on the way to another job, but said he would stop back by later in the day to get measurements, and that I should have a written estimate by early the following week. Expecting to have received the estimate by this point, (Thursday), I called and spoke to Mrs. Owens, and she stated that Mr. Owens still needed to get measurements to produce an accurate estimate. Neither one bothered to call me to notify me of the delay, and allowed me to continue to believe that Mr. Owens had stopped back by to get measurements the previous Friday, like he said he would.nnIf you are going to be successful in business, you can't say you are going to do something, and then not do it. You can't promise something by a certain date, and then let the date pass without communicating with the customer. You can't believe that your time is more valuable than the customer's time. These guys are young. Maybe they will figure it out at some point. I'm happy that this only cost me $75.nnIn contrast, I requested a roofing estimate from 5 Star Roofing. They were on site the day after I called, and I had a written estimate 2 hours later. That's great customer service, a recipe for success.

I am very satisfied with the new metal roof they installed for my mom & dad, after the storm damage. The tree went through their ceiling and they did a great job of repairing it, like the damage never occurred. They were very professional, good communication and they kept a very tidy job area. Would highly recommend.

Great friendly service, I highly recommend. They did a great job on all of our electrical and plumbing work. We will be using them from now on when we need work done.

Extremely happy and pleased with the work! Also done in a timley manner

Good people