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Aspen Mini Storage

1900 W New Orleans St, Broken Arrow, OK 74011, USA

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Detailed Information

Place Types Storage
Address 1900 W New Orleans St, Broken Arrow, OK 74011, USA
Coordinate 36.017812,-95.812379
Website http://aspenstoragecenters.com/1900-w-new-orleans-broken-arrow-
Rating 3.9
Compound Code 259Q+42 Broken Arrow, Oklahoma,

Openning hours

Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 3:00 PM
Sunday Closed

Photos

Reviews

Brittney Payne (03/01/2021)

We have a storage unit @ Aspen Mini Storage on OLD HWY 51 across from ZECCO. We've had this unit for a little over 2 years for our landscaping trailers/equipment. Long story short...if you have a problem, there is no real help. Things come up in any business; however, its all about how well the company handles things. An issue came up that caused our company a series of unfortunate events. 1. Not being able to park our trailers in our unit for over a week, had cement that needed to be inside due to the weather conditions. An issue that came about due to their negligence! Not one time did we receive an email/letter of notice stating that they are installing RV units 12 ft (maybe less) DIRECTLY in front of our unit. We finally did call into the office to let them know of the situation and spoke with property manager, Mary. The on site members are nasty and unprofessional. Mary (Manager) took no responsibility and offered no apology or way to remedy the situation. Manager's not willing or offering to work with us. Not helping at all. Next is a call to corporate if we do not get a resolution.

Julie Hooper (08/24/2019)

This storage facility has horrible management. I put a few boxes in less than 48 hrs ago and went to add more today and an entire box of my psych books were drenched with a puddle on top of the box. These are 2-300 doll books and the lady blamed me for putting the box on the ground. She offered me another unit across the street and when I asked what should I do about my ruined books she said she couldn't do anything for me. I asked for my money back and she told me it would be put back in my account in 4 to 6 weeks which she later changed her mind and said she could do today when I asked for the owners name and number. She wouldn't give me a name or number for the owner and when we went to another storage place we realized the 10×10 they offered was way smaller at Aspen. They are ripping people off and have very poor customer service.