Map
Detailed Information
- Place Types Cafe
- Address 333 S John Q Hammons Pkwy, Springfield, MO 65806, USA
- Coordinate 37.2073659,-93.2828637
- Website https://upspringfield.com/?utm_source=google&utm_medium=organic
- Rating 4.1
- Compound Code 6P48+WV Springfield, MO, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Overall the place was fine, it was definitely dated and there was a giant dead bug at the indoor pool. Also in the pictures there was a hot tub and there is not one inside or outside. The lobby was extremely spacious though and I liked the elevator. There was a couple stains on a few things in the hotel room that were a little concerning. Like I said overall it was fine but they could to better at cleaning.
My wife and I stayed here for a short getaway after our wedding in 2018, and the staff and service here absolutely blew us away! There was an issue of providing the proper credit card to confirm our online reservation due to an issue with Booking.com, and they were more than understanding about it, and once we got it sorted out, they upgraded us from our extremely nice and spacious room, to an enormous, gorgeous, newly renovated room on the 9th floor with a mini bar, living room, and comfy bedroom. Nicest hotel room we've stayed at to date. Their restaurants are delicious, the interior of the lobby is gorgeous and modern, and the staff is incredibly kind and competent. The staff at the hotel made our stay extremely memorable, and we very much wish to go back some day. I highly recommend staying here if you're passing through Springfield or are just looking for a classy getaway
First of all I booked through hotels.com 5 days before arrival. The issue was when I got to the hotel there wasn't any rooms available so we couldn't check in. I asked them to call me when our king room was ready and I was told they would hold it for us. So when we got the call we went to the the hotel a second time, again no rooms available....and it was a different person.. her name was Ali.. definitely needs training..I had to argue with Ali to give me a room. She finally gave me a handicap room with a broken shower. Which was not what I paid for. Ali also said she was preauthorizing my card. Which was already done upon the first check in. She failed to let me know that she charged my card $75 for incidentals. She actually said nothing is being charged right now. I was not happy with this hotel and will never recommend it again..
Air conditioner not the best in the world but hotel is ok old but clean.
My sister is a student at Missouri State, so we visit Springfield often. We usually stay at the Marriott down the street, but decided to try this room out since we were only staying for the night. Not really impressed, and expected to be! The service was very friendly, but they offer pretty much nothing(due to Covid). No Starbucks, no restaurant/bar, no breakfast, just nothing. I understand Covid restrictions, but you should be able to offer guests more than old coffee. Also, we had the suite on the top floor, and for a person who is even a little scared of heights, it’s pretty high, and pretty open. The room was okay, very dated furniture bathroom area was very small and no amenities. It was okay, but I have stayed at several better options in Springfield.
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