Map
Detailed Information
- Place Types Convenience store
- Address 114 General Screven Way, Hinesville, GA 31313, USA
- Coordinate 31.8409799,-81.5969112
- Website https://www.cvs.com/store-locator/hinesville-ga-pharmacies/114-
- Rating 2.2
- Compound Code RCR3+96 Hinesville, GA, USA
Openning hours
- Monday 8:00 AM – 10:00 PM
- Tuesday 8:00 AM – 10:00 PM
- Wednesday 8:00 AM – 10:00 PM
- Thursday 8:00 AM – 10:00 PM
- Friday 8:00 AM – 10:00 PM
- Saturday 8:00 AM – 10:00 PM
- Sunday 8:00 AM – 10:00 PM
Photos
Reviews
I just left the pharmacy and am requesting for my prescription to be transferred to another pharmacy. I understand that the staff is very busy but common courtesy of acknowledging that “someone will be right with you shortly” would be nicer , rather than completely ignoring customers . I had an issue with my prescription not being filled and my Dr. requested it this Monday. I have been there twice this week and it is still not filled. When I explained for the third time that my Dr. called it in twice already, one of the staff interrupted me and stated “No! They did not call it in.” Very rudely. I’ve dealt with unprofessionalism over the phone, constantly being interrupted from another staff member in the past. I understand during these times that things are tense and stressful for pharmacy staff but more professionalism, empathy and patience wouldn’t hurt especially when customers like myself have continued to patronize this business for years simply for the price and convenience. It’s not worth the headache anymore and I like many others in these reviews have decided to take my business elsewhere.
Say in line for a Covid test for an hour and 15 minutes. When I got to the desk they said that their is a problem with the system processing my insurance and I would have to reschedule. This is the second time I have come and waited for an hour. I responded that I would pay for the test out of pocket. They wouldn’t allow me to do so. Then I said I’ll just wait until they figure it out. They’re response was “you can not wait you have to reschedule”. Then they threatened to call the cops on me. This is the most unprofessional pharmacy I have ever been to in my life. I highly recommend that you find somewhere else to go
Pharmacy staff are very rude.. they need to find a new occupation if they don’t want to do there job. Some people don’t need customer service jobs..
From a physician’s perspective, I wish I could give this pharmacy zero stars. I contacted them and was told a prescription that I wrote (paper in hand of patient with a signature and appropriate physician identification numbers, etc) could not be filled for this person. After a long discussion, the last comment made by the pharmacy representative was “it’s not my fault the patient has Medicaid.” And then she hung up. She also held on to the prescription so that the person couldn’t take it to another pharmacy. Honestly not sure if that person was the pharmacist or an assistant, but either way, the behavior was quite inappropriate and discriminatory. Now this person has to drive over an hour to pick up a new prescription. I’ve read some other reviews on this pharmacy, and all the one stars are telling the truth. I hope my other patients near here haven’t had the same trouble as they are typically postoperative patients and require the medications that I prescribe.
This place is awful. After my c section they refused to give my medication for pain even though it was approved and everything! My OB and her staff was on the phone with them for 30min until they finally said I only needed to pay $15 for the meds. It was 2 or 3 weeks AFTER my c section till I got it so I had to stay in excruciating pain until then. And now I've left hinesville almost a month ago and they WONT STOP CALLING ME saying I need approval, or need to refill prescriptions etc. My fiance has tried to call them to ask them to stop and they'll keep hanging up on us. SO unprofessional.
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