The Villages at Carver Family YMCA

I was quoted $40 for a regular gym membership. I expressed the rate was too high but unfortunately I was told nothing could be done. This gym is in a primarily minority community where lots of people in this area are facing hardship including myself. This is a community of blacks where our health is paramount and we faced with diseases like diabetes, high blood pressure, high cholesterol etc. I'm disappointed that this is gym is in the center of my community and close to my home but I cannot use this gym because the price is outrageously high. Why even bother putting the gym in our community when we cannot even afford to use it. When I came to use the gym with my guest pass it was EMPTY with only 1 white person working out.... and i see why. Rates are way tooo high and this place should not be in a community with people of color if you all are not willing to make affordable rates for the community. Totally not fair and not cool.

Well I originally gave this establishment five stars when Ms. Tammy was in there. She actually understood my situation being that we just moved here from NC and helped us with everything and every issue I had. She was always welcoming. She is actually the motivation I needed when I felt I wanted to give up with my progress. Well I know I’m two months late but I was raised to give a person an opportunity to reach out if they truly cared about your experience. November 10th I did as I was instructed and that was to wait to reserve a spot in Ms. Rhondas Cycling class only available Tuesdays. At that time I get her class had a lot of energy and I’m not just talking about what we’re draining but positive energy and the playlist is off the chain. It makes me wanna dance in my seat. Well I mentioned to my sister Tiffany who I convince to her to renew her membership during the struggle just so that I could have a wonderful time doing something I wanted to do because of the energy it brings and thought she would like the feel too. She ends up reserving her spot and all I can do is tell her she wasn’t gonna be sorry. We recently relocated to Newnan so we took our separate cars to drive 40 to 45 minutes to arrive. By time we arrived it had to be about 7:03 but we were told we had a ten minute grace period so we ran upstairs and as we noticed that she was playing the warmup music we went to the bathroom. When we came back out we stood there waving maybe hoping she would see so we wouldn’t interrupt but she didn’t notice. Another instructor in the room came out and I had bought to his attention that we want trying to interrupt her but we wanted to go in and would need her help to position the seat. He was sweet! He walked back in and got her. As she came out she already seemed as if we were a bother. He explained to her that we had drove from Newnan where we reserved spots and they were gonna need her assistance she stated it was only one bike. I mentioned that we reserved for this class that means someone in there that didn’t and she said well we should’ve been on time ud83dude10 so how do you think I felt on my birthday. Literally she seemed as if she didn’t have any cares in the world. She didn’t even take the time to maybe figure out who it was to ask them to leave she just told us it was our lost. I tried reaching out to the Y and was told they would inform Christopher. Well two months later the young lady that was scheduled early morning each day in November who was sweet never gave Chris any of my messages because I took it upon myself to email him. That was after I get an email about me receiving a hustle shirt that I didn’t hustle in his establishment for. ud83eudd26ud83cudffe‍♀ufe0f He emails me back as if he was concerned and wanted to speak with me about my visit but I haven’t heard back. I just wanna know what is the point? What is the point for members to reserve and not take the reservation procedure correctly?? If that is the case don’t make members do a reservation and state first come first serve but I just felt I wanted to share with y’all the treatment I received after having such high expectations for someone and a place to completely embarrass me. US!! Really because she was hesitant from the start to even renew because she wasn’t going to go like that anyway so I wish someone since it seems to be hard to talk to someone help me understand the proper way to reserving and attending a class? Thank you!

This is the best ymca other better than the one at buckhead they are literally chilled at rules.

I am so impress of the YMCA they are totally involved in the community making sure that no family stays astray especially our children. During this time of trials with Covid19 and all they are there in the front line with food, love, encouragement, and providing ways so we won’t feel alone. God Bless You and keep up the magnificent work!!!❤ufe0f

Everything is great here absolutely spotlessly clean friendly instructors helpful staff everything absolutely wonderful it's a gym