Sandy Springs Locksmith®

Sandy Springs Locksmith is a well know superior organization. I've used them for years. Now they have Dan Barber and my admiration is even higher. Dan came on short notice and went to work. He reinstalled a Heavy sliding glass door that I could not even lift and had it back to normal in short order. Then he turned to the mechanism on our front door. It is a heavy brass antique inside door knob which had come off and apart. He said, this is one of my favorite antique latches and I know it well. I was amazed at his knowledge and skill. Then, noticed the heavy oak door was not hanging as it should so he re-screwed it in with heavier screws. Great service with a smile and well worth the price.nWA Dial

*Not related to service quality * I was a customer, yet I usually come to this location strictly for work. I am a supervisor for a large company in the area and this company has a running account with this locksmith to replace/repair keys. If a key is broken or we need to make copies, we come here. Over the last 4 years, I’ve come here for work, in my uniform, with my dispatch radio on my hip & all, during my shift to service keys for the building. I’m usually greeted with lack luster service closer to negative attitudes but, I don’t have a choice in coming here so I deal with it. Today I had to make 1 copy, was told the key type “isn’t a restricted key for ___(my company)”. I usually get a invoice receipt, but today I was asked to pay $4 for this key, and aggressively told it wasn’t a key related to the building. I should have walked out & key then keep the key but, I didn’t, they looked over the key again, and again asked to pay for it, or charge $15 to the account. I mean, it’s not my key so it can billed to whomever for however much, that’s not really my problem. But again, to keep the peace I paid for this key myself & charge it to the obvious. The attitude and the way they talk to me was uncalled for, when they see me in here every month. I’m the only woman on my team & while I don’t expect them to “remember me”, my uniform isn’t that common & my reason for coming here can always be checked. I’m not a customer here anymore for myself, and I’ll just have my male counterparts take on this task going forward. Another example of poor interpersonal skills at work

They were great! They stand behind their product. I have an antique secretary and couldn’t get the key to work. They came to the house, and fixed the lock. Daniel was great! He did this very quickly and now the key works great. Would definitely use them again!

It was easy to make an appointment. Rick Coffin came on time and installed my locks quickly and was professional in every way. The price was fair. I will use Sandy Springs locksmith again and I highly recommend them.

Tried to replace my door knob & lock myself..that didn't work out so well and I locked myself out of my house. Sandy Springs Locksmith (Daniel) did a FABULOUS job. He was early, quick, efficient and got the entire handle replaced and even fixed the deadbolt so everything was running smoothly. I highly recommend them!