Vaden Nissan Savannah

George was incredibly helpful and tended to every single question we had. He was honest and did everything he could to to make us comfortable and confident with our decisions. The financing department was also extremely helpful and looked into every option to give us the best deal. The manager even took time to get to know me and helped me achieve a reasonable payment option for a new model. I felt well taken care of without being taken advantage of because this was my first time buying a car. I'm really thankful for the people who helped me.

ITS ON YOUR WEBSITE! - That is Not Correct - Unless?nnMy recent experience at Vaden Nissan SavannahnnSaw a used vehicle online ($10,000), the fine print states the $795 documentation (more dealer profit really) fee IS included in the price. After test drive, lets look at the numbers.nnNow the unethical practice begins.nnMe - Wait, this price includes $1700 in additional fees ($900 vehicle prep)nand ($795 documentation fee).nMe - the website states this is included in the price.nDealership - Yes, it is on the website - but, that is not correct.nnMe - $900 prep fee?nDealership - what if I took $400 off?nMe - Per your website, I was expecting vehicle (10k), tax & title (750). Dealership - No we cannot do that. Also, you must purchase vehicle using Nissan financing. SEE IT IS ON THE WEBSITE.nMe - So is the $795 documentation fee already being included in the price.nnAs I am leaving, I am told -nDealership - at your price the dealership is not making any money.nnMy thoughts - Not true. They probably PAID no more than $7500. That's 2000+ in profit. Then, they add an additional near 2000 in fees.nThen, they want you to use their financing - so, they can make another 2000+ over the life of the loan.nnBottom Line: It was a nice vehicle, but when a company does not stand behind the words it prints and publishes - this is not an ethical practice by individuals hired to represent the company and tarnishes the company's reputation.nnPositivesn- Great vehicle price. It even came with a warranty.nnNeutraln- Willingness to resolve air bag light. Will put in contract. (Should be fixed BEFORE placing on lot, especially with $900 prep fee)n- Questionable verbal car information (Always do your own research)nnNegativen- Not willing to stand behind the words that appear on YOUR website, unless they benefit the dealership.

Listen when I drove up the greeting was outstanding. It was warm and authentic I have never received a check in to this capacity this experience definitely surpassed my expectations. Thank you Shannon I think that's his name. They were awesome and very well mannered. Keep THEM!

Service was excellent. I was a bit surprised that my 2016 Nissan Rogue might need brake work soon. My previous at was a Toyota with 270,000 miles on it and never a problem with my brakes. Very satisfied with the excellent service.

I would love to thank Matthew and Anthony. Both of the gentlemen at Vaden Nissan assured me that I was going to leave in a vehicle. They didn't give up regardless of my credit score. I am forever grateful for Matthew N. (Salesman) and Anthony (Finance).