Starbucks

Very friendly staff! Specially Becca! Her voice just radiates from the speaker on drive thru.

Nice coffee. Fast drive through nice packages. Nice dessert or sandwiches and bakery. Nice stop to grab a cup of coffee or ice drink or smoothies before work or lunch break during weekdays and weekends. Really good like Starbucks. Hope they have more gift products such like cups mugs or kids toys for sale. I bought in other states before the mugs or key chains are so cute. Why Florida don’t have those. Hope they have some we would like to buy a lot.

My review has less to do with the product and more to do with the service. I’ve visited the location multiple all hours of the day and typically things are pretty average, nothing great but nothing horrible. Today I completed an order the rough the mobile app like normal, and knowing the drive thru would probably be a bit busy I chose to pick up my drink in-store. Typically when I do this I’ll wait a few minutes before getting my drink, no big deal but today it took longer than normal. I’m fine waiting but today the employees were just off or something. Kaleb was occupying the pick up station and just about refused to acknowledge and of us waiting. I waited a bit before looking to see if my order was even ready and once I saw that it was, I attempted to get his attention. He made eye contact t with me and multiple others waiting but didn’t say a word to us. I work in the service industry so I understand that things get crazy at times which is why I always try to give the workers the benefit of a doubt. Kaleb just straight up ignored us, didn’t say anything a long the lines of “I’ll be right with you” or even “give me a minute” he just ignored all of us. Then a female employee walked over and asked if anyone was waiting for a mobile order and multiple of us raised of hands. She started passing all the orders out as most of them were complete and by the time I got mine it was pretty cold for the hot beverage I ordered. I could see that they were a bit busy with the backup so I didn’t want to make a stink about it so I just left with my cold drink.nnI gave 3 stars in hope of this being a timing error and seeing Kaleb as a human probably having an off day. However at the end of the day, at least acknowledge Guests.

The service was great, the coffee was okay, but the breakfast sandwich was only so-so. I was a little disappointed.

Very friendly staff.