Estilo Lingerie

There are 2 reasons why I gave this salon a 1 star rating: 1st reason is the outrageous amount of money they charge for their services. I understand that they are trying to be an "upscale" salon, so they want to charge "upscale" prices, however the service isn't "upscale". Its like buying a dress from Kohl's for the price of Armani. You might have a nice dress but its not worth $500, more like $30. 2nd reason is how disingenuous the staff/owners are. They are here to sell, sell, sell you anything and everything whether you need it or not. It really does get annoying and frustrating. I did my hair there for about 6 months and haven't rescheduled after the last time when my hair didn't look the "$300+" bill I paid for it. There are so many hair stylists that will do a great job for a fair price ($150 instead of $300+) and won't treat you like a "money bag". Don't go there.

I went to Estilos based on the reviews.... the girl that has been waxing my eyebrows for years moved. The salon is cute and fun, however I felt a little ignored.. 10-15 minutes later she was done, I looked up and thought ok... they look decent.... I went to pay and was a little surprised at my 75$ total then was completely caught off guard when the girl asked "how much of a tip would you like to add to your card" Yes, I was going to tip, however I would prefer to add it on the paper myself, not to be pressured into announcing it to the salon. I went home and washed my face to notice my "new brows" were more pencil then they were my actual brows. Let's hope they grow back quickly...

I used to shop here for the Marlies Dekkers bras, which I love, but this boutique has the worst customer service. They post their hours but then change them when it's convenient and never seem to be open. They treat their customers like an inconvenience and make it as difficult as possible to buy anything from them. I tried to give them the benefit of the doubt but my last visit was the last straw. The owner, Rena, continued to give me the wrong sizes even though I made it clear several times which size would fit me best and then she dismissed me for taking too long. I made a rushed decision and when I came back to make an exchange due to buyer's remorse the door was locked and there were no business hours posted for that day (it was the middle of the day on a Saturday). The next time I tried to make the exchange the sales woman said I had to come back when the owner was there to make any exchanges. The next attempt I called first to make sure the owner would be there and Rena answered the phone. She actually lied to me and said Rena wouldn't be in until 2 that day. The woman is wack and the way she runs the place baffles me. The next time I buy a Marlies Dekkers bra I will just add it to my travel expenses because it certainly won't be from this place ever again. By the way, for all the fake reviews, it's pretty obvious that a post is bias to the owner when there is no specific experience in the writing. No one cares about a “great staff” -they want to know what the staff does to be considered so great. When a business has this many bad reviews, the plan should be to fix the problems, not the reviews.