Walgreens

I called to refill my prescriptions yesterday. When I arrived, there was a sign on the window saying the intercom was malfunctioning and prescriptions had to be dropped off and picked up inside. I knocked on the window trying to make them understand I didn't consider it safe to go inside, but the personnel just kept repeating the intercom was broken and I had to come inside.nThe person I talked to on the phone didn't even bother to tell me that I'd have to come inside -- during a pandemic -- instead of using the drive-thru. So I drove 20 miles for nothing. This isn't the first time I've had communication issues with this store and made a trip for nothing as a result.nMy prescriptions were already paid for by insurance. If the drawer was working, all that would have been necessary was for me to hold my ID up to the glass and for them to put the prescriptions in the drawer for me. Instead, I had to go all the way back to Winslow without my medicine.