American Classic Storage - Portsmouth

Roger took very good care of me. He made sure all of my needs were met. This being my first time leasing a storage unit, I had a ton of questions. Luckily he had no problem answering them. I would definitely recommend American Classic Storage to anyone in the area!

I LOVE LOVE LOVE American Classic Storage Mrs Anika is everything I’ve been knowing her since the 2000’s and I love Miss Joanne is so fun loving and just helpful. They make you feel so comfortable and like family there is no other storage I would be. I love American Classic Storage my family♥ufe0f♥ufe0f

Exceptional customer service! Professional! Clean office and storage units! Affordable pricing and great deals! Ideal location!

From start to finish, American Classic has been nothing but a pleasant experience. Their website is very user-friendly and easy to navigate, they have great online rates/deals, and their customer service is outstanding. Ms. Veronica (she is SO SWEET!) helped me every step of the way and answered all my questions. I always get nervous with anything that requires signing a lease or rental agreement because you always feel like there are hidden scams or fees in the contract, but not here. Everything is straight forward, and no hidden fees or scams as long as you're a decent human being and follow their simple guidelines (I mean, if you vandalize their property, you're going to get charged. Duh!). Once all my paperwork was signed, another very sweet lady, Joanne, personally showed me to my own storage unit (it was all the way in the back, so they didn't want me to get lost). I also love that they have multiple ways to make your payments (online, call-in, check, etc); it makes it very convenient for people who live far away. I'm very happy I found them when I was researching storage facilities because I can't imagine another company being as professional, helpful, and courteous as this one. I'm very happy, and it's been a huge stress relief as I transfer out of Portsmouth to Newport News.nnUPDATE: I had an emergency situation that caused me to need a bigger storage unit as I would not be moving to Newport News afterall. I went to American Classic and spoke to Ms. Veronica about my situation, and even though it was a very last minute thing, she was able to help me out and get me a bigger unit without any issues. It was an easy process transferring everything over, and I'm so thankful that Ms. Veronica was able to help. American Classic has honestly been a blessing, and they've lifted a huge weight off my shoulders as I go through a major life change! I appreciate them so much.

Great experience! Veronica helped set up a unit for me. Process was quick, painless, and efficient.nnWonderful staff!!