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Public Storage

3010 S Crater Rd, Petersburg, VA 23805, USA

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Detailed Information

Place Types Storage
Address 3010 S Crater Rd, Petersburg, VA 23805, USA
Coordinate 37.1910276,-77.3729992
Website https://www.publicstorage.com/self-storage-va-petersburg/1820?p
Rating 4.8
Compound Code 5JRG+CR Petersburg, Virginia, U

Openning hours

Monday 9:30 AM – 6:00 PM
Tuesday 9:30 AM – 6:00 PM
Wednesday 9:30 AM – 6:00 PM
Thursday 9:30 AM – 6:00 PM
Friday 9:30 AM – 6:00 PM
Saturday 9:30 AM – 5:00 PM
Sunday 9:30 AM – 5:00 PM

Photos

Reviews

Darnell Clanton (03/24/2021)

I have been with public storage since July 8th of 2020. I fell into some issues with the payment. Mrs. Lorraine,is a very beautiful lady with a heart that is willing to help anyone in their time of need. She really helped me out a lot. I will forever appreciate her help and that's why I'm still at public storage now. I have deleted my post because it was negative and I acted out of my personal anger nothing dealing with public storage so,I do apologize to the staff. But I will recommend anyone to public storage.

Erica Blackwell (01/29/2021)

I will never rent from here again. I had charges on my account and spoke to the regional manager and it was suppose to be resolved. However months later my account was sent to collections. I spoken again to the manager and was willing to pay the balance however when going to pay it at the store nobody seems to know how to work the system. I have good credit and to have them send it to collections over $70 some dollars is crazy when I was thinking the matter was cleared. Most of the employees are confused on how to work the system or are new without any training. Lorriane is a wonderful lady however when you call there to speak to her the other lady will not allow you to ( stating she is only temp and do not work there full time) . I guess she know that she have better customer service and is fearful of her team mate.

Marquis Whiter spoon (02/13/2021)

I came with my friend to Public Storage and the weather was really bad, the property manager came out of office right away and saw the gate didn't open, she push up the gate in the rain both times for us as we enter and exit, all she asked if we could do a Google for her if she gave good service, I told my friend of course, this lady Ms. Lorraine gave us great service all stars for her she is great

Jennifer Alford (10/06/2020)

Mrs. Lorraine, hands down! This lady is so awesome and official. She went above and beyond her duties to help me secure my latch, which was missing a screw. I've never ever had customer service so jubilant! Thanks again Mrs. Lorraine;you're so AWESOME and can't nobody do it like you! Thanks again!ud83cudf08