Map
Detailed Information
- Place Types Airport
- Address 5202 Aviation Dr NW, Roanoke, VA 24012, USA
- Coordinate 37.3204417,-79.9705625
- Website https://www.dollar.com/loc/ll/US/VA/ROANOKE/5202-AVIATION-DRIVE
- Rating 2.5
- Compound Code 82CH+5Q Roanoke, Virginia, Unit
Openning hours
- Monday 8:00 AM – 10:00 PM
- Tuesday 8:00 AM – 10:00 PM
- Wednesday 8:00 AM – 10:00 PM
- Thursday 8:00 AM – 10:00 PM
- Friday 8:00 AM – 10:00 PM
- Saturday 8:00 AM – 10:00 PM
- Sunday 8:00 AM – 10:00 PM
Photos
Reviews
I think I have been discouraged from using Dollar Car Rental...forever. I booked my rental in September. I arrived in Roanoke to pick it up and the rental counter was closed. As in, they took everything that was not nailed down. I discovered they had left three weeks earlier. I called the customer service number and they did not know the Roanoke airport location was closed. After fifteen minutes on the phone with them, I was told they could not help me. There were no Dollar Car Rental locations in the area. I had to book from another agency. How can no one in the company know that the location is closed and then inform the customers with reservations?
Yes I had a very verh bad experience with Dollar Car Rental. The first 2 times I didnt have a problem. I had booked with them for a 3rd time a month prior to my family trip and paid for it and 5 days before our trip I got an email saying their location will be closing and that Hertz will honor my reservation. That was so wrong. Took me almost a month to get my refund and their neighbor rental agency dont honor their reservations.
Great customer service even during COVID!!!
If I could leave no stars I would! My mom rented a car from them and they broke down coming home! The battery exploded apparently!! Well they sent a tow truck and got the rental car but left my mom and 4 others including 2 CHILDREN stranded on the side of the road. So far they have been stranded for almost 4 hours. They didn't bring a different car or anything! Said a taxi would be coming and then called back and said no one was available to drive the taxi so they are still stranded! A family member is on their way to go get them almost 2 and a half hours away!!! 2 and a half hours away and with 2 children and this company leaves them stranded!?! Absolutely worst place I have ever heard of! Absolutely do not recomend or suggest to anyone!!!!
Made a reservation two months ago and now upon arrival told to wait. How long? “We don’t know, until someone turns one in.” “Why do you even have a reservation system if nothing is ready?” “Well, that just locks in the price. The computer tie-in with American Airlines has been screwed up for two weeks.” Save your time and money. Go elsewhere. Still waiting.nnUpdate: Got a car. Upon pulling out of the airport we got a message only 5% of oil life was remaining. 3/4 through our rental we noticed there was no inspection sticker nor a registration in the vehicle. Not good if we got stopped or were in an accident. Can I lower my rating? Wow...
Similar place
1530 Girard Blvd NE, Albuquerque, NM 87106, USA
+1 505-227-4284
https://aasw.us/home
2211 Lomas Blvd NE, Albuquerque, NM 87106, USA
Unknown
Unknown
2211 Lomas Blvd NE, Albuquerque, NM 87106, USA
Unknown
Unknown
3400 Gibson Blvd SE, Albuquerque, NM 87106, USA
+1 505-856-4900
https://www.faa.gov/
2200 Sunport Blvd, Albuquerque, NM 87106, USA
+1 505-738-7337
https://www.alaskaair.com/content/airports/new-mexico/albuquerq
Albuquerque, NM 87106, USA
Unknown
Unknown
Las Cruces, NM 88001, USA
Unknown
Unknown
702 Airport Rd, Artesia, NM 88210, USA
+1 575-748-3206
http://www.artesianm.gov/110/Airport
310 Airport Rd, Deming, NM 88030, USA
+1 575-544-3660
http://www.cityofdeming.org/index.php?option=com_content&view=a
1260 W Navajo St, Farmington, NM 87401, USA
+1 505-325-2867
https://www.atlanticaviation.com/location/FMN
1300 W W Navajo St, Farmington, NM 87401, USA
+1 505-599-1395
https://www.fmtn.org/172/Airport