Albemarle Lock & Safe

Ordered a lock box and it came with the key locked inside. I was pretty hopeless bc it was a tubular lock but they got it open in about 10 minutes, and they didn't charge me anything! They are incredibly kind, friendly, and helpful. I bought a couple of things too just because they were so amazing. Would absolutely recommend for any problem you have as it is clear to me they are good, honest people who want to help.

Absolutely OUTSTANDING service!!! I went to Albemarle Lock & Safe with what I thought was a straightforward problem. I needed a second key fob for a recently purchased vehicle. Turns out it wasn't so straightforward. Thinking it was done, I went home and discovered the following morning that my car couldn't detect the new key fob and so I couldn't start the car with it. So I gave them a call, told them the issue, and returned later that day. I was SO impressed with Steven, the gentleman helping me. He approached the problem with remarkable determination, patience, and tenacity and kept at it until he solved the problem! Most others would have given up and sent me to the dealership but not Steven ... he kept at it and just wouldn't give up until he had it taken care of. The level of service I received is INCOMPARABLE. In addition, since I was there for awhile, I had an opportunity to interact with several employees and I found them all to be personable and down to earth. I will never go anywhere but Albemarle Lock & Safe in the future. WELL DONE!!!

Took a worn ignition switch to them to be rebuilt at 12 noon and to my shock had it back to me by 4P the same day. I brought it home and it worked perfectly. You do not see that level service often. I am truly impressed and highly recommend.

The knoblock and deadbolt for my front door was in pretty bad shape. At times the door jammed and wouldn't open. Tim Holt from Albemarle Lock and Safe dropped by and replaced both of the locks. The new locks are solid and slick as BUTTER. Tim was a down-to-earth friendly guy and a master of his craft. 10/10 all the way.

I got locked out of my room and called Albemarle Lock and Safe and they were super helpful, and sent someone within half an hour. The locksmith they sent, Tim Holt, was super helpful and got the door open really quickly. I couldn't have asked for better service and Tim was so nice and helpful! Would definitely recommend this business.