The Alaska Club West

This club is by far the best cared for club in the circuit. Alaska club has taken advantage of the poor competition in clubs for years and passes the expenses on to us. If west had a pool I’d only go there. AK club south the supposed “Nice” one is dirty and often shabbily resembles an elite club. Poor show for the most part. Nice work west in keeping with what the AK club thinks it is.

Charles went above and beyond with helping me today. He was very responsive and informative. I really appreciate him! Huge thanks!!

I went to the gym for the summer while I stayed in Alaska. And I loved it. Charles was beyond helpful the entire time I was there and and front desk was always in a good mood. I really appreciate the little things when I go to the gym and being happily greeted at the door was always a plus. Not only is this gym organized but it’s very clean. It seemed like somebody was always cleaning something the entire time I was there. Strongly recommend.

Terrible customer service.nThey don't answer the phone, or return calls.nThey charge for services that you don't want.nI have tried to cancel services, but they keep charging.nVERY EXPENSIVE, their billing practices are NOT transparent.nYou will be charged for services you did not ask for.

Just like everyone else has said. Super sneaky with their membership and the fees. Once covid hit they gave me two options. Just keep paying and wait it out or I could suspend my payments but it would extend my contract (They were even sneaker with signing me up for a year long contract that the sales associate said I could cancel anytime, blatant lie and when I told them they said he is no longer working for themud83eudd26ud83cudffb‍♂ufe0f) by the amount of time I suspended payments.