U.S. Bank Branch

This was definitely one of the most corrupt business's I have ever felt with! Bank manager at Grants Pass, OR on sixth street is not qualified to manage a laundry mat let alone a bank. M ty account was compromised and sent proof more then once. They now know they are wrong so what does a corrupt outfit do?? They turn me in to Chex system and refuse to take it off and not open another account!! This will not go any further! Pride is not worth the headache coming !nAnd low and behold when I was doing this review I have managed to get someone in corporate to see the whole thing as it is!! Halalua!!! Since July the people at bank have done nothing and should loose there job over this!! III know I won't ever do business with this shadey place! Good riddance!

Mr. Cory S. was extremely helpful today. I took up a lot of his time during a busy hour and he handled my needs patiently and with determination. Thanks Cory!

I have had US Bank since 2006 in Montana and I have had no trouble with this institution at all. Have three accounts and pay my bills on line through them. Fast and efficient each time. I am an excellent customer, so that does help. Thank you ladies, from a Senior.

I wish they would bring back there drive through

The customer service in grants pass is horrible. This is a retirement community with many elderly that are not going to use the mobile system. I have banked at US bank since 1982. I went into deposit a check the day after New Years and there were 2 tellers on and 2 others sitting at their desks, And two went to lunch during peak time 12-1. All managers know you are to staff for peak times and there should have been 4 tellers or more on. The line went to the door and it took 25 minutes to see a teller. This bank used to give good service but not any more. I get better service at Umpqua and WF so I will be moving my business to one of them. they also closed the drive up teller. Believe it or not most people want to interact with a human and not a machine.