Greater Nevada Credit Union

I would like to give a shout out to Kayla! We just moved into the area and came into the Minden Branch to open my account. Kayla A. was super nice, welcoming and friendly. She handled all of our transactions in a professional manner yet, with a smile and a welcoming spirit. Thank you Kayla! I am sure to recommend Greater Nevada Credit Union of others. Especially the Minden branch.

Their processing for loans takes so long I wish I would have just applied somewhere else.

Wow! Yet again Greater Nevada Credit Union proves why I have all of my business and personal accounts! Holey Moley! I just wanted to give Valerie Shaw as hug but.. you know.. cant' because of COVID. She made the whole process of opening my business account feel like visiting an old friend. This is how banking should be done -- one person -- not an account number -- at a time! Feel the appreciation Valerie! You rock!!!

Some things are great, but they fail on their online account stuff compared to other banks. They expect me to make an appointment in person to set up an IRA transfer when other places I can do it all online.

In person service is courteous and polite. The in-company telephone system sucks---hard! Their operators cannot hear, nor can the customers. Obtaining a branch manager is impossible. Their personnel cannot divulge a manager's name. They cannot give out a branches telephone number. Much streamline work is needed. This has happened for a long period of time. They are a multi million/billion dollar company. At least, get a better working telephone system and adjust your policy on branch telephone numbers.