Map
Detailed Information
- Place Types Atm
- Address 150 E Valley Pkwy, Escondido, CA 92025, USA
- Coordinate 33.1230494,-117.0816332
- Website https://www.sdccu.com/credit-union-branch-locations/escondido-c
- Rating 3.8
- Compound Code 4WF9+68 Escondido, CA, USA
Openning hours
- Monday 9:30 AM – 4:00 PM
- Tuesday 9:30 AM – 4:00 PM
- Wednesday 9:30 AM – 4:00 PM
- Thursday 9:30 AM – 4:00 PM
- Friday 9:30 AM – 4:00 PM
- Saturday 9:30 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
I went to this branch yesterday afternoon to open a car loan, only to find it was very busy and short-staffed due to COVID. I was told that I would need to make an appointment and they were booked for 2-3 days. I explained my situation that I was trying to purchase a car and the dealer would not hold it for me unless I went through dealership financing, which has terrible rates. The receptionist called two other branches without success and then spoke with her manager. Within 2 minutes I was being taken care of by Erika, who couldn’t have been friendlier or easier to work with. I was out the door with my new loan in 15 minutes. Just top notch customer service. I’ve also found that it is always helpful, especially in these stressful times, for the customer to be calm, kind, and courteous. That often begets the great customer service we’re all looking for.
Phone hold times for SDCCU's main phone number are always absurd. Very frustrating.
It takes days for them to process payments...nIf you're not careful, you made a few purchases thinking you still have money and suddenly the process everything in one shot turning back your balance plus 30 dlls fee cause of course here is the business.
Very poor customer service from Sophia. Read the other reviews. They agree the cs here is lacking. Will not be back to this branch. I’m actually closing my account after their ATM machine at the SDSU branch swallowed my card and money now I’m waiting 10 days to file a dispute.
So Far Very Good
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