Minit Mart

Maybe retrain your rude cashiers on customer service. Just horrible. Will not return to this location.

Stopped to get gas, the hose comes off the handle on the pump splashing on my pants and running into my shoe. Things happen I know, I go into the store to tell the cashiers and one of them comes out and thinks she's going to jam the two pieces back together to make a safe fix. I tell a cashier to just move me to another pump because I don't really feel like getting myself blown up. I go to another pump to get my gas that I had prepaid for, but get this, they deduct for the amount that's on the ground and that I'm now wearing in my shoe. SERIOUSLY??? That's plain petty, so please beware of this Mickey Mouse operation that's going on there.

They are the biggest barrel of horseradish I’ve ever heard of. They advertise outside on their gas pumps the Cents Off Loyalty Program for Marathon Stations, but when you go inside the employees don’t know how to do their part on the register to give you cents off on your gas purchase. The few times I’ve Tried to use my Loyalty ID there, there hasn’t been a manager in the store either. I gave them a 2 Star, Only because this store usually is cheaper than the other gas stations in BG, except for their rival Nextdoor- AM Express. They have gas wars. 2 other complaints, First they were running a $6 large pizza sale and I went in to buy one but they’d already closed their kitchen. There were however 3 pieces of pizza left in the warmer. I asked how much and she said we have a special, 2 slices for $3. I asked if she couldn’t just give me all 3 pieces for $3 since they offer the Whole Pizza for $6, and 3 slices are less than half a whole pizza! She said No. ??! Thirdly I was calling around to check cigarette prices. Talked to Kroger, Walmart and then when I got this Minit Mart the lady said We Can’t Give Cigarette Prices Out Over The Phone... again What?!! When I asked Why she replied It’s Federal Law. Really?! I know I’ve checked with them before and gotten pricing over the phone. I like to compare shop before I go out, let’s me know what stores I want to shop with. No, am not pleased with this Minit Mart. It’s like there’s no employee training? Not in customer satisfaction either. Maybe I was just raised in another generation?