Map
Detailed Information
- Place Types Gym
- Address 200 Park Ave #144, Highland Hills, OH 44122, USA
- Coordinate 41.4524011,-81.486308
- Website https://www.orangetheory.com/en-us/locations/ohio/orange/200-pa
- Rating 4.6
- Compound Code FG27+XF Highland Hills, OH, USA
Openning hours
- Monday 4:30 AM – 6:30 PM
- Tuesday 4:30 AM – 6:30 PM
- Wednesday 4:30 AM – 6:30 PM
- Thursday 4:30 AM – 6:30 PM
- Friday 4:30 AM – 6:30 PM
- Saturday 7:00 – 10:00 AM
- Sunday 8:30 AM – 12:00 PM
Photos
Reviews
I enjoy working out at OTF. I think its a very well designed exercise model.
Showed up 5 minutes early like the email suggested... was told because we didn’t show up 30 minutes before that we couldn’t work out? I’m a big orange theory gal but this studio got my blood pumping into the red zone. Every other studio has been accommodating but this one let me down big time. Maybe state in your email that showing up 30 minutes early (what are we going to do for 30 minutes by the way...?) it takes 2 seconds to put on a heart rate monitor if you know how to work out
I LOVE Orangetheory, but was terribly disappointed in my experience at this gym. I was in Ohio visiting family and wanted to get in a workout. A family member (who lives locally and was interested in joining) wanted to come with me to check it out. I called, and it was terribly difficult to get them to book her in a class. They wanted to know how many miles she lived from the studio, etc... finally talked the staff member into it. We were booked into a class, and showed up 15, not 30, minutes before the class for my guest to go through orientation. The staff would not let my friend participate in the class because we were not 30 minutes early. I have brought guests to other studios and 10-15 minutes was always sufficient to get the guest up to speed. But these folks were not even willing to try. They do ask you to arrive 30 minutes early, but I had not idea they would not let her in if we weren’t there 30 minutes ahead of time. Manager called me later in the day to find out what happened, and after I explained she asked me if I just “didn’t think the policy applied to me.“ She was rude and inflexible. They will have a hard time staying open with that kind of customer service. I certainly won’t visit there again, and my guest (and anyone in her circle of influence) will never join this facility. So sad to have such a negative experience because I am a huge Orangetheory fan. I have brought 3 friends as my guest to classes in the last month (all to studios that I was visiting out of town) and one signed up for a membership.
Started this gym on an 8 class a month package and quickly started full time. Good coaching and a great balance of power and cardio interval training.
At 5’15” the person at the reception desk wouldn’t let me join the class that I had paid for, because “after five minutes” he can’t let anyone in. The equipment was available. And, moreover, I watched another person walk into the gym in front of me. It was an utterly absurd conversation, during which the person I was interacting with wore a smug, entirely unapologetic smile. The studio staff has turned over in the past year, to the detriment of the overall experience. I won’t be buying anymore classes here.
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