Mr. Electric of Columbus

I was able to reach your company on Saturday morning for an appointment for an estimate the next day. I was surprised when the technician arrived ahead of time for the estimate, which was impressive. I agreed to the estimate and asked if work could begin as soon as possible. The tech came early the following day to replace a coaxial cable that was to run from the electric box, under the ceiling of the finished room to the wall at the end of the room. I was pleased with the quality of work. The tech recommended a whole house circuit breaker with a warranty to protect against power surges that could destroy my electronic devises. He offered a discount for the work in that he was already on the premises. I agreed to the service and it was done right away. The costs were a little less than he quoted for both services. I was totally pleased with the company's responsiveness, the tech's professionalism and quality work and completion within a reasonable period of time. He gained my trust right away. While he was leaving he gave me a suggestion and cost for my next small project. This was my first experience with Mr. Electric.

I DO NOT recommend using Mr. Electric. I rarely write reviews, but this experience makes me want to help others avoid using Mr. Electric. Cody was our technician. The only positive thing was that he was on time and covered his shoes and wore a face mask. After that everything else was terrible. We have lived in our home for 20 years and never had an issue with a breaker, but recently the family room lights would occasionally kick off. We asked Cody to check this and also to install a new door bell and new exhaust fan in a powder room.nnCody spent a long time in our basement and I could hear him talking to head quarters. He came up to tell me he had some bad news. He said our panel needed to be replaced or we needed to add an additional panel. He tried to use SCARE TACTICS. We asked him to simply replace the breaker and he became visibly angry. He then came upstairs to replace the fan and doorbell. He was blasting heavy metal music as I was trying to work from home. I had to ask him to turn it off.nnWe have since uncovered that the breaker issue was simply an antique lamp with bad wiring that was tripping the breaker. Cody never bothered to look at what was connected to that line and was only interested in selling a new panel for thousands of dollars to someone who didn’t need one.nnI have called to speak to a manager three times. Each time I am told they will return my call, but no one has called. This is a RIP OFF company. I hope my review will stop an innocent person from being scared into buying a new panel when all they need is an honest and qualified electrician.

My company tan into some electrical wires on a job site where we didn’t think we’d find some. We called Mr Electric to safely deal with this issue and their technician Ivan Ray was there in less than an hour and couldn’t have been more professional. They were a huge help to us and I’ll absolutely use them again in the future. I can’t say enough about how they do business, wonderful experience all the way around.

These guys are simple the best, couldn’t recommend their services enough! I was able to get an electrician scheduled within an hour of my request! Jon was very professional, knowledgeable and polite. He fixed a few outlets that were out of service, installed an outlet for a treadmill and moved another outlet all in less than 3 hours. I was very impressed and will most definitely use them again. Thank you!!!

Had several false starts getting other electricians out to the house with one excuse after another. I guess they are lucky in this economic environment to be so busy. Finally tried Mr. Electric. Perfect! I was able to schedule a date/time that worked for me. There was some confusion on the address on the morning of the appointment which I should have caught, so when the guy didn't show as scheduled I called. The confusion was quickly and professionally sorted out with apologies and a second team was dispatched which arrived in about 10 minutes. Totally amazing as I figured it would all have to be rescheduled, so was very very impressed. And it was an honest mistake that both they and I missed. Anyways, Scott arrived....he was very quick, efficient, honest, professional and personable. We reviewed all the projects...there was a list of small annoying items that had been building and finally wanted to knock them all off. He tackled each one providing his professional advice on the best way to approach. The job was completed as quoted in a timely and very professional manner. I am very pleased and will definitely call again and recommend. Already starting that next list! Thank you and particularly to Scott that jumped in at the last minute.