Ocean State Job Lot

It's cheap and sometimes some really great deals. We like it. The insider deals always has a great little deal or sometimes unexpected cashback. We always get excited about the free food section. There is always one item we try and love... recently snack packs of green olives and we all scream it's free when we eat it so don't write that section off.

Before going into any store I like to go online and check to ensure it says in stock. Due to Covid I had called both New city and Nanuet location to see if the item was in stock. Once I had arrived at the new city location they had 2 bins, that were damaged, the cashier stated they may have it on truck on Sunday. Since then I had checked the website and came into the store 2 more times but yet they still did not have it in stock. My last trip to the store one of the cashiers was unable to help me so she had a another person attempt to help but that person stated that due to a long line she is unable to check in the back for the item. She did not offer to have the item in stock or let me know anything. The lady did inform me the website may have not updated, I was even willing to pick up the damaged bins but they still didn’t have it. This store may have items for less, but they need to learn to better serve their customers. There was no offer to get it in from another store and there was no promise they can custom order an item for the qty I requested and have it on truck day.nnInstead I decided to go the amazon route. I paid one dollar more for the item but atleast it came to my doorstep.

Excellent customer service. I called before I went there and the gentleman answered all of my questions and checked to make sure what I wanted was in stock. He was very kind, polite and professional. When I arrived at the store it was clean, neat and orderly. I approached a young lady working there and asked if anyone could assist me with my purchase as it was quite heavy. She immediately asked the nice gentleman employee and he happily assisted me to the register and to my car. The young lady cashier was extremely friendly, kind and polite. EVERY employee I encountered tonight was extremely pleasant, polite, helpful, friendly and professional. I hope Ocean State Job Lot recognizes the wonderful and valuable staff they have. I was beyond impressed. I drove 50 minutes to this store because they had what I wanted in stock. It was beyond worth it to have such a pleasant experience. I was there at 6:20 tonight. Unfortunately I did not get any of their names but I appreciate that they went above and beyond. They have excellent customer service skills.

I enjoy this store because it carries organic items. Everyone should go in and check this place out.

Cool store with a lot of random and interesting products.