Macy's

I wanted to share my experience with an individual at this Macy’s by the name of Juanita. I had mistakenly when I ordered online asked to have my order shipped to the Syracuse Macy’s. I called on Wednesday evening and spoke with Juanita. She was very pleasant and professional. Pronounced my name correctly which impressed me. She explained that she wasn’t sure about having my shipment sent to my home, but would speak with someone and follow up with me the next day when the store opened. The next day I received a call from Juanita, and she informed me that it wouldn’t be a problem shipping it and obtained all my contact information. I felt the need to write this review because I was very impressed by Juanita’s professionalism, but most importantly her follow up!!

Went suit shopping last night. Highly recommend buying at suit here at Macy’s. Bill is excellent, he is extremely knowledgeable and helpful. Made suit shopping a breeze. Thanks again. Also got a ridiculously amazing deal.

Good clothes

Terrible phone answering set up. I'm trying to find out if you Carry a certain perfume. No way to ask or get through with a call. Back in the day...much better.

During the day season I was going to purchase perfume for my wife and during that time I was ignored on 4 occasions!!! having to get perfume somewhere else and I am telling you the service there was absolutely horrible!!! Subsequently, I was not able to get my wife perfume for the holiday, because the other perfume places had run out of that particular brand. better off shopping online!!!