The Crane Company Septic & Sewer

I would highly recommend this company. Not only were they kind and fit my 80 year old mother into an already busy day, the gentleman who came to assist was very professional ,kind and took the time to explain things to her. The company is completely customer focused and wonderful to deal with

We used Crane at our old house for septic pumping and then water testing and treatment before we sold it. When we had issues with our water at our new home I knew I wanted Crane to help us again but wasn't sure if they serviced our area but sure enough when I called and asked they were more than happy to come out and help us again at our new location. We had a contaminated well and Mark came and got us set up with a UV system to clean up our water. The process was fast and he got someone out here within a weak to install the system and now we have clean water thanks to Crane. Always a pleasure to work with them and they are always more than helpful and kind in the process. Will continue to use and recommended their service whenever we can.

We bought our dream house and after living there 6 months we had a major disaster. The 30 year old cast iron pipe had deteriorated. Causing a backup destroying carpet the and parts of the wall. This was a finished basement. I called Mark and he sent Phil out. Using a camera he located the problem. Thinking maybe we could breakup the concrete and fix the bad section. The whole drain ended up being replaced which meant breaking up concrete the length of the basement.This was a major undertaking. It all worked out well in the end.Mark was fair on price and I highly recommend his company.

Kris was the gentleman who came out to do work on our septic. He was fantastic! He was extremely informative, helpful and simply went above and beyond. I have 4 children and he would not leave the hole he dug without another adult present because he wanted to ensure their safety. I have also spoken with Mark, the owner, and he was extremely kind! I highly recommend them!

I called at 8:00 this morning, my Mother’s sewer needed to “snaked” asap. The gentleman on the phone said he could get someone there within an hour or so. That was great, because not one other place I called yesterday in the Syracuse area returned my call! I received a call from Kris that he was on his way, and he was at my Mom’s in about 40 minutes or so from Oneida. He was extremely professional and helpful. Kris did an amazing job, very nice to talk to and said if we had any problems in the future to give a call. I could not have been happier with the service from Crane Company. I will be sharing with friends for sure. Also, Crane Company came highly recommended by Potter Heating, they gave me the phone number of Crane. Thank you so much.