The Children's Place

Been there several times and always received great customer service! They greet me at the door and help me if I have a question. Very reasonable prices with great quality clothing options. Best place for dress shirts for boys!

Worst experience I have ever had with returning items. All 3 of my kids received clothes for gifts from this store. All I wanted to do was exchange sizes. I double checked if it was okay if I changed styles since the shirt size I wanted to exchange was not available and was told yes. After almost an hour going back and forth. I was told on more than half of the things I was going to exchange, that I could not because they did not match in price. Said items were LESS then the items I was exchanging for!!! My shirt was 6.99 and the one I wanted was 5.99. so basically I was losing money not them! And everything was mixed, all the T-shirt were mixed with sighs all saying 4.99, 5.99, 6.99, 7.99. I don't have a scanner to check everything. And turns out one of the items I wanted exchange was missing a tag. "Oh I can't do anything if it doesn't have a TAG!!! Really!!! It was a size exchange. Both items exactly the same!!! After an hour I gave up!!!! Never will I come in again or referrer them to friends and family. And don't even get me started on there store pick up. They said I didn't have an order ready even though I had an email saying it was ready and they said that they had nothing in there system saying I had an order?!?! Well this email says I do. So I leave with nothing. Later I get charged and I have to go in and have to return said item which they had. By the time I had gone somewhere else for a winter for my daughter. I wish I could give them a zero!

This location has very poor customer service. I went in to pick up an order and the woman would not even look up at me She was not being shy. She was being rude. After the transaction she tossed the package at me and turned around. I dont think I did anything to offend her so i dont understand why she would treat a customer this way. This is not the first time this particular employee has been rude and acted this way.

I came to exchange clothes that were gifted and the lady was so rude. She said there’s nothing they can do without a receipt. She didn’t offer any other options or anything. And told me that everyone else will say the same thing. I’ve brought clothes back without a receipt before and I’ve never had an issue. You just lost a customer.

Literally the worst! I received a gift that just wouldn’t work with the change in seasons. No gift receipt, but still in perfect condition with ALL TAGS ON! They would only let me exchange it for the same item..? Not even for something similar in price or style. Not to mention, the lady at the counter was a complete jerk about it and acted like I should have known! I have literally exchanged gifts ALL OVER THE PLACE without gift receipts and have NEVER ONCE had this problem. Now I’m stuck with a gift that’s going to go to complete waste. Get with the times, TCP! This is insanity!! Won’t be shopping here any time in the near future!