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CarMax

1860 Central Ave, Albany, NY 12205, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 8:00 PM
  • Tuesday 11:00 AM – 8:00 PM
  • Wednesday 11:00 AM – 8:00 PM
  • Thursday 11:00 AM – 8:00 PM
  • Friday 11:00 AM – 8:00 PM
  • Saturday 9:00 AM – 8:00 PM
  • Sunday Closed
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Reviews
Kate xoxo (03/13/2021)
Soooo, my boyfriend and I had applied online. Got a call about an hour after and everything was pretty smooth. I had a car transferred from Hartford CT to the Albany location. I had to call literally almost every day in order to get any answers on what is taking so long. All they kept telling me was “they have over 100 cars to inspect but it shouldn’t take much longer.” After more then a week of me sitting and waiting to hear from someone I finally got a hold of a manager (Amy) she was GREAT. She got us in the next day to get the car and helped us out with all of the information that was needed. Let’s just say, DO NOT TRUST THE SALES ASSOCIATES ON THE PHONE. Most of them have no idea what they’re doing and they had given me wrong information MULTIPLE times. Say the least, everything worked out. Amy had everything ready for us right at 9am and had Brandon help us out from there. Once we actually got to the store it was easy and a wonderful experience say the least. Thank you Amy and Brandon!!! We appreciate you.
Arkalgud Sitaram (04/09/2021)
Excellent experience in selling my 2011 Buick Enclave, and I highly recommend them. I got an online appraisal and made an appointment. Mandy took about 15-20 minutes to appraise the car and honored the online appraisal. The rest of the process took another 20 minutes, and I walked out with the check, sans car. Extremely straightforward and painless procedure - thanks!
Robbie Healy (08/28/2020)
They have some nice cars but they can be expensive tho
Jason Jones (09/14/2020)
Brianna answered the phone and spent a long time answering all of my questions. She was great.
Travis Post (11/12/2020)
Best experience I've ever had buying a car. They gave me a great trade in offer for my Nissan, and I was able to ship the car I wanted from another CarMax location in Boston for free. Super quick and easy process, I will be going to CarMax for future purchases! Big thanks to Katherine for all the help!
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