Domino's Pizza

Wow. Worst customer service ever. My husband and I decided to order pizza for our Friday date night in. We even paid extra for 4 different sauces. Pizza arrives, delivery guy (named JAMES) forgets the sauces. My husband says we cannot accept an incomplete order. We call the store to let them know. After being on hold and being hung up on without being spoken to, we finally get in touch with the manager (named BASSAM) he said the delivery guy said my husband threw the pizza pie in his face and that he cannot service us. This is the most nonsensical thing I’ve ever heard. I was standing right there behind the door, when my husband opened the door. Furthermore, he asked him about the sauces the delivery guys says to him with an attitude “it’s not my responsibility to check if the order had sauces.”nnNow I am not typically a person to go and write reviews, this is actually my first review ever. Given how bad this interaction was - I just had to say something. Considering a few past reviews others have placed, it seems like this location gets many negative reviews in general and now I understand why. I will never order from this location again, scared they will spit in it or something based on their moral characters.nnSending security cam footage to corporate.

This restaurant offers first-rate service and yummy meals. The best spot ever. The drinks and food arrived quick and the prices are affordable. Will definitely recommend this spot.

Had a fantastic experience here with my kid. The food comes out rapidly and the service is just fantastic. Prices are reasonable.

I ordered a pizza and boneless wings from this location and had them delivered to the hotel I was staying in. The order came without napkins or utensils and when I called the store, the manager informed me napkins and untensils must be requested at the time of the order if they are required. Seriously! The Jada, the manager, refused to discuss this any furthur and said if I needed napkins and a fork, I would have to drive to the restaurant to get them.

Bound Brook, NJ location: One of the managers (name is Bassam) has the worst customer service skills I’ve EVER encountered. He is rude, disrespectful, obviously does not “enjoy” his job, and deserves to be replaced immediately! As a business owner myself, I am absolutely disgusted at his behavior. If this was my company, he’d be terminated immediately!