Urban Leaf Cafe

I don't understand why when I pay with my card they ask if you want to leave a 15% tip. I am not being served at a table, I am just picking up a tea. A tip jar is fine, but it feels kind of mandatory when they turn their computer screen towards you every single time and give you an option to give a 15,20,or 25 percent tip. It's rude to assume that every customer wants to tip 15, 20, or 25 percent. No other establishment does this. I could see if I was sitting at a table and being served then of course I would leave a 20 percent tip. You guys are taking advantage of your customers. A tip jar is more appropriate. If you keep doing this you will lose your loyal customer base.

Love this place! The owner is super nice. Bubble tea, waffles, and hot tea are always great. The cafe has a cozy atmosphere. They also sell gifts, snacks, tshirts, and other cool items you can browse after ordering. Very happy to have them in town.

Purple cloud was awesome with the ube ice cream. Loved the bubble tea. Staff could've explained the menu more since we were first timers. Had to guess which waffle was good from the other.

My go to drink is the coconut ginger bubble milk tea, and for a treat, a chocolate bubble waffle with Nutella and powdered sugar. My bf and I plan to try the whole menu in due time! Prices are decent and when COVID is over I hope we can dine in.

I don't understand why when I pay with my card they ask if you want to leave a 15% tip. I am not being served at a table, I am just picking up a tea. A tip jar is fine, but it feels kind of mandatory when they turn their computer screen towards you every single time and give you an option to give a 15,20,or 25 percent tip. It's rude to assume that every customer wants to tip 15, 20, or 25 percent. No other establishment does this. I could see if I was sitting at a table and being served then of course I would leave a 20 percent tip. You guys are taking advantage of your customers. A tip jar is more appropriate. If you keep doing this you will lose your loyal customer base. I am in there 4 to 5 times a week. I will no longer go.