Walgreens

The store manager Roxanne is extremely rude and shows self hate. She refused to take my FedEx drop off that I was told I can send drop off there. That women was about to fight just for asking a simple question. She is extremely rude and should not work with customers. I’m not sure if she was judging me by what I have one but you can clearly see the hate in her eyes. I will never step foot in that Walgreen in West Orange. I know Walgreens for having nice people working there but boy did I think wrong. She don’t need to be a working there. She made up her own rules, Walgreens need to hire more professional and helpful.

Horrible customer service. I came to drop off a fed ex return package and the cashier wasn’t sure how to process it. She asked another employee who yelled at her with “I don’t have time for this” and then proceeded to give me the nastiest attitude saying Walgreens did ups and cvs is the store that works with fed ex. It was a simple misunderstanding on my end, but it definitely didn’t deserve belittling. Thanks to that exchange I won’t be coming back.

First of all I was on hold for six minutes for a representative answered the phone, when she answered she sounded like she just got out of bed! She was not helpful at all! K sure do miss the old Walgreens on Main St! Everyone their was so warm and loving in the entire store! This new Walgreens I have to deal with, I’m changing my Walgreens today!

Super.nice staff. All helpful. Young man could be more informative and less sleepy!

Literally takes hours to get in touch with someone in the pharmacy. Definitely will transfer my medications.