Map
Detailed Information
- Place Types Storage
- Address 18 Endicott St N, Laconia, NH 03246, USA
- Coordinate 43.603413,-71.4562911
- Website https://www.thurstonsmarina.com/
- Rating 4
- Compound Code JG3V+9F Laconia, NH, USA
Openning hours
- Monday Closed
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Great family run business and helpful and friendly staff. They took my boat in for service on short notice and did everything they could to turn it around as quickly as possible. My boat runs better than new! Highly recommended, and would definitely go back to them in the future.
Awful experience renting, they completely ripped menoff. I rented a pontoon boat and they claimed I damaged the motor, charging me $300. At no time did I ground the boat or do anything that would have caused any damage, which was completely imperceptible anyhow. And I was never shown the motor prior to leaving the Marina, although they claimed I was. A total rip-off / shakedown, rent from anyone other than these guys. I wish I could leave a -5 star review
Hands down the best service around. Meaning all around. The boys made us feel at home when we purchased our pontoon boat this summer.
I have been boating on the lake for 22 years and using Thurstons for about 5. Overall they have done a very good job. This year is a different story though. A month prior to our annual lake vacation I set an appointment with service to check an engine alarm. The earliest they could squeeze me in was a week before our annual vacation. No problem. I also noticed a bad power steering leak. I sent an email to service requesting they order power steering lines so they had them on hand when they had my boat. I followed up with a voicemail to service with the same request and a call to the front desk to confirm as nobody acknowledged my request. Called everyday the week before vacation to confirm the boat would be ready, I never received a call back. Arrived on vacation, they hadn't looked at the boat nor ordered the lines. Spoke to the owner Bruce Thurston and he explained I needed to understand that they sold their entire boat inventory and have been busy delivering the boats to their new customer.s That is why I have no boat for vacation. He recommended I drive the boat as is. I said sure, as long as they would cover the power steering pump if it failed due to low fluid. No way, that's on me. Now I'm on vacation with no boat. I feel better though knowing they had a great sales year and all their new customers have their new boats. That's called, in with the new and out with the folks that have been providing revenue for years.
Lots of effort by so many of their crew to make boating fun and affordable. Family-run, owned, and operated for over 48 years.
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