Map
Detailed Information
- Place Types Clothing store
- Address 8825 Marketplace Dr F400, Birch Run, MI 48415, USA
- Coordinate 43.24647,-83.777881
- Website https://stores.lanebryant.com/mi/birch-run/8825-marketplace-dr?
- Rating 4.1
- Compound Code 66WC+HR Birch Run, MI, USA
Openning hours
- Monday 11:00 AM – 8:00 PM
- Tuesday 11:00 AM – 8:00 PM
- Wednesday 11:00 AM – 8:00 PM
- Thursday 11:00 AM – 8:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 9:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
I wasn't Greeted when I walked in. There was three employees standing behind the register area. Two of them were on their phones and one Blonde manager was doing whatever. I had to ask three times where exactly was my bra size and Nobody Moved, they pointed to the areas and Nobody showed me where. One of the girls was talking about how she wanted to become a couponer. This was absolutely the worst customer service I've ever experienced. I am one to not complain but its horrible.
I have been there twice lately and both times the employees working there have been very unhelpful and rude. They are not welcoming while you are entering the store, told us of no sales and when asking them a question they make you feel like you are bothering them. Very disappointing both times. It was a totally different atmosphere when it walked into Torrid a few doors down from them. I would recommend Torrid over Lane Bryant any day.
Your employees need to keep there rude comments to themselves. Doesn’t matter what a customer smells like. We will not come to this establishment ever again. 11:15 am March 15
I have always had great experiences at this store. However, when I entered the doorway on 7/23, there were several customers, none of whom were wearing masks. Walked out.
The new staff in here is awful. I have always loved this store. Good variety and supportive, friendly staff. Clothes are expensive but worth it. The last visit with new staff was horrible. I will NOT shop here until there is new staff. My daughter asked for a bra fitting and the associate rolled her eyes and continued a personal discussion with staff while she did the fitting. I complained about not accepting a coupon during checkout and the associate stared me down while we left. Last time here. Awful. Lane Bryant you should be ashamed of this store.
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