Map
Detailed Information
- Place Types Car dealer
- Address 21600 Woodward Ave, Ferndale, MI 48220, USA
- Coordinate 42.4514345,-83.1276219
- Website https://www.suburbanford.com/?utm_source=google&utm_medium=orga
- Rating 4.4
- Compound Code FV2C+HX Ferndale, MI, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
ANDREW PERKINS was OUTSTANDING for assisting with my 2015 Flex. He was understandably busy with other customers. Andrew was kind in answering my questions. He even showed me an issue I was having with my vehicle, that I had no idea was going on. He had suggestions. Not to mention the great care that the mechanic, CARL had. Carl was efficient, he had some suggestions as well. Will ALWAYS request Andrew and Carl for servicing my great 2015 Ford Flex!!nThanks for the great service Suburban Ferndale!!!
I've been a customer of Suburban Ford of Ferndale for over 5 years. My Customer Service Rep. Andrew Perkins has always treated me like I was valued and appreciated. At some auto repair shops that I've been to, they just wanted to get my money, and didn't even follow up to see how my car was doing or make me feel appreciated. Some of my family members ask me why do I pay all that money to have my car serviced at a dealership, and my response is that I not only do I want my work done right, but I want to be treated like I am family.
Everyone was friendly and courteous. And I did not have that long of a wait.nnUnlike last time, I had a very long wait. But it was due to the fact that an ordered part arrived late, so it was really no one's fault.nChristine was extremely courteous and professional. Answered all my questions quickly, and kept me informed every step of the way as to how my car's repair was going.nBecause of her, I am giving my experience another 5 stars.
Because I am treated like family!
Incredible staff, Moe went above and beyond helping me do all the work while I wasn’t even in the building!! Basically spent a total of 45 mins in the dealership. Walked out with a 2020 Escape. It was almost too easy!! Also, Mark was super nice and friendly. I would highly recommend using this dealership and having these two help you out!!!! ⭐ufe0f⭐ufe0f⭐ufe0f⭐ufe0f⭐ufe0f
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