Land Rover Troy

Great experience with this dealership. I knew pricing before my test drive, which is great so there were no surprises. Greg Hooper was great in sales and knew the ins and outs with the car and wasn't pushy which was great. Overall happy with my lease excited to drive tge car and will be back

Came here all the way from Macomb and had an amazing experience with Greg Hooper, he was very much in the mindset of how he could HELP us, not trying to sell us. He listened to what my wife and I were looking for; posed several options, was never pushy and we ended up with the Range Rover of my wife's dreams, should couldn't be happier and the experience with not just Greg but everyone we interacted with during the process at Land Rover of Troy was excellent - highly recommended.

So we just moved to West Bloomfield Michigan from the SoCal Desert and traded in our Toyota Avalon for a more Michigan weather friendly all wheel drive SUV... the 2021 Range Rover Velar R Dynamic S!!! It’s a stunning vehicle very luxurious and perfect for all the pot holes and weather here in Michigan. The we got the best dealership and salesman here in Michigan! Jaguar Land Rover of Troy, Greg Hooper was our salesman he was very thorough and stayed in constant contact with us through out the few days it took to get everything in order. And they offered us $3,000 more for our trade here than they would in California!!! Mike in finance was also awesome and friendly, the process was very quick on the day we were do to pick up the car, maybe 30 min because it was all digital and not a bunch of carbon copies and we got the contract on a usb drive rather a bunch of folded up yellow papers. Such a smooth transaction no pressure not the typical car salesmen that come to mind like in those I’ve dealt with several times in California, and it didn’t take 6-8 hours to buy a car like in used to in California with all that unnecessary the back and forth between the finance guy and the salesman, just honest car sales and a very comfortable process. We highly recommend Greg Hooper and Jaguar Land Rover Troy!!

Great sales team but terrible costumer service. My vehicle had a noise a month later after I leased it. They said it was normal.... second time I took it to service they said it was a recall part that needed to be changed. The noise finally went away. A year later my engine light turned on. When I called in they said it will take a long time to check on my car and they were 2 weeks out of loaners. They didn’t even bother to try to make an appointment to find out what was wrong with my car. I am so disappointed. Stay away from Larry in the service department! I am changing dealers for sure!

If there was an option to rate no stars, Id rate my experience exactly that. I was looking for a specific velar for months when i came across the one I have purchased from Troy Land Rover. Mike G was our sales guy; communication wasn’t terrible but wasn’t the best. The start of the buying process was fairly easy but when it came time to receive forms, is when everything went downhill. Unfortunately, due to snow storms and Covid, receiving my car (currently living in a different state) was delayed 2 weeks. When my car arrived, I expected it to be dirty exterior because of the salt on the highways however, I did not expect to have to fill up my washer fluid and my diesel exhaust fluid days after having it, and the interior being muddy from people coming in and out of my vehicle..fine - whatever. I had called Mike G and Brian Cupler over and over to figure out what is going on with title and tags only to find out that the information the dealership had submitted was inaccurate. I had talked to Mike from finance who also is extremely vague in his answers. To this day, I still have expired tags on my vehicle, had requested a new set of temporary tags (AGAIN, after Mike G from Sales had asked me to fill out another temporary tag form) on my vehicle as my state only allots an extra 15 days of expired tags. I have left voicemails, and emailed countless times. We have purchased two other vehicles from out of state and NEVER EVER had an issue. Be aware of what you are getting into when dealing with this dealership and team!!