XXmaps.com

Home United States Michigan TROY HONDA

TROY HONDA

1835 Maplelawn Dr, Troy, MI 48084, USA
Map
Detailed Information
Openning hours
  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 10:00 AM – 3:00 PM
  • Sunday Closed
Photos
TROY HONDA
TROY HONDA
TROY HONDA
TROY HONDA
TROY HONDA
TROY HONDA
TROY HONDA
TROY HONDA
TROY HONDA
TROY HONDA
Reviews
Timothy Chak (04/13/2021)
This is a review of the service shop.nnI'll preface by saying that I used to be an Engineering Design Chief at Honda R&D in Raymond, OH. I understand how the Service department works at Honda dealerships and did a rotation at a dealership as part of my own training a decade ago. There are good dealerships and there are bad ones. This is a bad one - you shouldn't waste your money coming here, and they don't deserve your money.nnMy husband's CR-V wiper motor burned out - prior to it burning out, he brought it in to be serviced and mentioned that they were making a strange sound. Paid $750 for an oil change, 'inspections', and some miscellaneous items that really didn't need to be done, but nothing for the wipers, except that they changed the blades. Nobody even looked into the problem, and a week later, they completely seized up - during our drive to Texas, at nighttime in the rain. Wipers are a safety item, for obvious reasons. When we came back, we asked them to make it right.nnThe service manager, Ken's, offer? 15% off - for putting us in harm's way just because the service advisor didn't write the problem down correctly. That's not the Honda way.
Ken Shepard (10/10/2020)
I like to do my own maintenance but don't have to tools to remove catalytic converter bolts after they've had 13 years to rust in place. Troy Honda took care of it. I'd rather take it here than a muffler shop since Troy Honda takes responsibility for the total car. Friendly, professional, competent - Troy Honda is my go to place for repairs.
Tim Ferris (04/01/2021)
This is a review of the service shop and not the sales side of this dealership. First of all, getting an appointment itself is tough because when you call, a lady picks up the phone and as soon as you say that you want an appointment, she presses a button and directs the call to the service shop guys and since they are always busy, you just keep waiting until someone picks up. The website has a page where you can schedule an appointment but you still have to call to confirm the appointment. Then there is the problem with the service shop itself. They are really not interested in your Honda vehicle if it’s out of warranty or too old. They will never say it but they do their best to complicate things and charge you more for ever more repairs and keep asking you to make further appointments for those repairs. Since this keeps taking ever more of your time and money for highly inefficient service, you end up ditching your Honda and asking to take a look at the new vehicle. The goal of the service shop is to direct you to the sales department. It doesn’t matter that your Honda may still have another four or five years in it. I am not sure I will consider this place again for repairs.
Alexis Simpson (03/13/2021)
My experience was flawless! From the time I submitted my application online to my visit to the dealership, the entire process was quick and seamless. I would highly recommend Rick Jones at Troy Honda!
Jason K (04/03/2021)
Troy Honda was very understanding of my situation and gave me very detailed information about the repair process when asked. The service representatives are very honest, and they always made a recommendation with my best interest in mind.
Similar place
Shea's Automotive
3400 2nd St NW, Albuquerque, NM 87107, USA
35.1173741, -106.6415415
+1 505-400-6051
https://sheas-automotive.business.site/?utm_source=gmb&utm_medi